RTR500BW for Windows

Introduction

RTR500BW for Windows is software that enables the user to make wireless communication settings, network settings, etc. in an RTR500BW via PC connected by USB. After initial settings are completed, it is also possible to make all other RTR500BW settings via LAN.

 Note
  • RTR500BW devices can be also be managed by using our dedicated smartphone app. For details about making settings with the smartphone app, see [Smartphone App-T&D RTR500B Utility] in this Help.
  • Data can be viewed and warnings can be monitored using T&D's cloud service. For details see [Using T&D WebStorage Service] in this Help.
  • This section explains how to use the RTR500BW for Windows. For details about the device itself such as explanations of the LED screen and power, see [RTR500BW/500BM/500BC] of this Help.
  • RTR500BW for Windows may be referred to as "Windows software" in this Help.
Compatible Products
Base Units RTR500BW (Discontinued*: RTR-500NW/500AW)
Remote Units RTR500B Series Data Loggers:
RTR501B/502B/503B/505B/507B (including L types)
RTR-500 Series Data Loggers :*
RTR-574/576 (including S types),
Discontinued: RTR-501/502/503/507S/505-Pt/505-TC/505-mA/505-V/505-P (including L types)
RTR-600 Series Data Loggers:*
RTR-602S/602L/602ES/602EL
Discontinued: RTR-601-110/130/E10/E30
Repeaters RTR500BC (Discontinued*: RTR-500)
* RTR-500 series loggers and repeaters, as well as, RTR-600 series loggers do not have Bluetooth capability.

Getting Ready

Installing the Software

Download the software from the T&D Website and install it to your PC.
Opening RTR500BW for Windows will open the launcher window.

T&D Website > Software > RTR500BW for Windows
for EU
for US

Launcher Window

Preparing a destination for data transfer:

If you are using T&D WebStorage Service

Log in to T&D WebStorage Service, and add your device by serial number and registration code. If you do not already have an account, create one using "New User Registration".
(For details see: [T&D WebStorage Service])

If you are NOT using T&D WebStorage Service

You can use T&D Data Server or your own Web or FTP server as the destination.

T&D Data Server (Available Mid-April 2021)
By installing T&D Data Server on a Windows PC that meets the following conditions, the PC can act as a server which allows storage of recorded data, graph view, warning mail transmission, and data monitoring using a web browser.
(For details see: [T&D Data Server])

Necessary for Web Server:

  • Web Server (HTTP/HTTPS)  
  • Web Application (to receive data from Base Unit)
  • Root Certificate (for HTTPS)

*Customers need to create a web application to send warning emails and retrieve data from the server.

Necessary for FTP Server:

  • FTP Server
  • FTP Account (User ID/Password)

*Recorded data (TRZ format) can be analyzed using the T&D Graph software, but it is necessary for the customer to create a program to visualize the current readings data (XML format).

 Note
  • It is not possible to send recorded data and current readings data to both a Web server and an FTP server.
  • It is possible, however, to send recorded data to your FTP server and other data (current readings, warning data, and settings info) to T&D WebStorage Service. It makes it possible to monitor current readings and warnings on T&D WebStorage Service while storing recorded data locally.
  • Communication via proxy is not supported.
  • Communication specifications for the RTR500B Series, as well as, file formats for Current Readings Files and Recorded Data Files (XML) are available free of charge to our customers; please contact your local Distributor.

Things Necessary for Using a LAN Connection

  • LAN Cable (when using a wired LAN)
  • Wireless LAN Access Point (when using a wireless LAN)
  • HUB, Router, and so on (as necessary)

Getting Remote Units and Repeaters Ready

For details about using Remote Units see [RTR501B/502B/503B/505B/507B], [RTR-574/576] and/or [RTR-600] in this Help.
For details about using Repeaters see [RTR500BW/RTR500BC] in this Help.

Base Unit Settings

From the launcher window, open the RTR500BW Setting Utility and connect the RTR500BW to your computer via USB. The Base Unit Settings window will appear.

 Note

The Settings Utility Menu is as follows: For more details, click on any of the setting items below.

MENU Main Contents
Base Unit Settings Base Unit Name, Connection Password Settings, Switch ON/OFF Bluetooth Communication Function
Remote Unit Settings Registration to Base Unit and Deletion, Properties (settings changes), Recording Start
Repeater Settings Registration to Base Unit and Deletion, Properties (settings changes)
Wireless Route Settings Test Wireless Signal Strength, Wireless Route Settings (Auto/Manual)
View Group Settings Add or Delete Displayed Groups, Change Names
Clock Settings Base Unit Clock Settings (Time Zone, Date/Time Format, SNTP Server Settings)
Network Settings Specify and Make Communication Interface (Wired/Wireless LAN) Settings
FTP Settings FTP Server Settings (IP Address, ID, Password, Port Number, etc...)
HTTP Settings Specify and Make Settings for Data Transfer Destination (T&D WebStrorage Service, T&D Data Server or your own web server)
Current Readings / Warning Settings Current Readings Transmission Settings (Interval and Method), Warning Monitoring Settings (Monitoring Interval, Contact Output Info, Warning Transmission)
Recorded Data Transmission Settings Transmission Schedule, Interval, Method, File Name Settings
Transmission Tests Current Readings Transmission, Warning Transmission, Recorded Data Transmission, External Contact Output Test
Settings Table Base Unit Info (Device Version, MAC Address, Registration Code, etc...)
RTR500BW Default Settings
Base Unit Name RTR500BW_Serial No.
Connection Method Wired LAN
Network Settings DHCP: ON
Bluetooth ON
Connection Password (for LAN and Bluetooth) password
Auto Transmission of Current Readings ON / Interval: 10 min.
Auto Transmission of Recorded Data ON / Send at 6:00 AM every day
Warning Monitoring OFF

Base Unit Settings

Base Unit Name

Displayed as <Model_Serial Number>.
When using multiple Base Units the name can be edited for easier identification.
Base Unit Names will be applied as follows:

  • In warning emails
  • In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves)
  • In the T&D Data Server Monitoring window on browser
  • In Recorded Data file names and within the files themselves
Base Unit Description

By entering info such as the installation location or administrator it will be easier to identify units when connecting via networks or Bluetooth. (Optional)

Unit of Temperature (°C/°F)

Make settings for the unit of temperature to be used in the Remote Unit recorded data and in the display of the Remote Unit.
This cannot be changed after the Remote Unit has been registered. If you wish to change this setting, it is necessary to first delete the registration from the Base Unit and then make changes.

Connection Password

Enter a password here for connecting to a Base Unit via a network or via Bluetooth.

  • Passwords must be alphabet or numerals from 6 to 64 characters.
  • If you forget the password, reset it by connecting the Base Unit to a PC via USB and reset using this screen.
Bluetooth

Select ON to use Bluetooth communication.

Remote Unit Settings

 Note

Up to 50 Remote Units can be registered to each Base Unit.

 IMPORTANT
  • Upon registration or upon the start of a new recording session, all recorded data stored in the Remote Unit will be deleted. Make sure to download any recorded data you wish to save before making new recording settings. (For details see: Other Data Collection Methods).
  • To register a Remote Unit via a network, you need to prepare a separate RTR500BC for making settings and connect it to your computer via USB.
Remote Unit Settings
Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

  • Right-click on the window and select [Display Item Settings] to make changes.
  • Drag and drop the item left and right to change the order as desired.
Registration List

This is a list of all Remote Units registered in the target Base Unit.

[Register] Button

This opens the window that allows you to register data loggers to the target Base Unit as Remote Units.

  • If the data logger requires optical communication, connect the Base Unit with a USB cable to your PC and place the logger face down on the Base Unit.
  • For RTR-574/576 loggers, connect directly to your PC with a USB cable.
  • For RTR-600 series loggers, connect the battery charge dock to your PC via USB and place the loggers on the charger.
  • If the logger is an RTR505B or RTR-505, a message box will appear for you to [Select the Measurement Item]. Click the suitable usage and click [OK] to open the settings screen. (This message will not appear if an Input Module is already connected.)
[Delete] Button

This will delete the selected unit from the registration list.
Select the target Remote Unit from the list and click the button.

  • Multiple units can be selected using the <Shift> or <Ctrl> keys.
  • After having deleted a Remote Unit, please initialize that unit. (For details see: Settings Utility - Main Window-[Operations] Menu)
[Properties] Button

Here Remote Unit settings changes can be carried out.
Select the target Remote Unit from the list and click the button.

  • To change a grayed out item, first delete the device from the registration list and register it again.
[Start Recording] Button

Here you can select a Remote Unit, make settings for the recording interval and the recording start date and time and start recording.

  • If the set date and time for starting recording is too close to the current date and time, an error will occur.
  • The Remote Unit will go into waiting mode and [REC] will blink in the Remote Unit LCD until recording begins.

Setting Items

Serial Number

This is the Remote Unit serial number.

Wireless Group

Enter a Group Name for each frequency channel being used between sets of Base Units, (Repeaters) and Remote Units.
If you wish to register a logger to an already registered Group, select the name of the target Group.

Remote Unit Name

Displayed as <Model_Serial Number>.
When using multiple Remote Units the name can be edited for easier identification. Remote Unit Names will be applied as follows:

  • In warning emails
  • In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves)
  • In the T&D Data Server Monitoring window on browser
  • In Recorded Data file names and within the files themselves
Remote Unit Number
The numbers are assigned automatically in order of registration.
Communication Frequency Channel
Set a frequency channel for wireless communication to be used by Base Unit, (Repeaters), and Remote Units. In each wireless group up to four frequency channels can be set for use with one Base Unit.
  • The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: [RTR500B Series FAQs]-[RTR500BW Settings]-[Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?])
  • When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
  • To make changes after having finished registration, it is necessary to delete all Remote Units and Repeater Units with the same frequency channel setting from the Registration List and then register them again.
Ch.1, Ch.2...

The measurement item for each channel is shown here.

Recording Mode

Endless (Will overwrite the oldest data when capacity is full)

Recording Interval
Select from the 15 possible choices. (1, 2, 5, 10, 15, 20, 30 sec / 1, 2, 5, 10, 15, 20, 30, 60 min)
If the interval is changed, all recorded data stored in the Remote Unit will be deleted.
Below are some examples of recording intervals and maximum recording times.
RTR501B/502B/505B RTR503B/507B,RTR-574/576
Recording Interval 1 sec 4 hr and 26 min 2 hr 13 min
30 sec 5 days 13 hr 2 days 18 hr
15 min. 166 days 16 hr 83 days 8 hr
60 min. About 1 year and 10 months About 11 months
Warning Monitoring

Switch to ON to monitor for warnings, and set the "Warning Judgement Time". When a warning condition is detected, a warning is issued only after the judgment counter expires.
By setting to OFF, that unit will be excluded from monitoring for warnings.
Note: RTR-600 Series is not supported.

  • Settings can be made in each channel for "Upper and/or Lower Limits". When an out-of-limit measurement is detected and continues for the set Judgment Time, a warning will be issued. (The set limit values are not sent with the warning message.)
  • Additional Monitoring Items for RTR505B
    Event: A warning will be issued when the rising or falling pulse continues for the set Warning Judgment Time. (resolution:1 sec)
    Pulse: Settings can be made for upper and lower limits for pulse measurements taken during the set recording interval.
Auto-Download

Select whether to enable automatic downloading of recorded data to the Base Unit.

  • Auto-download / sending of recorded data will not occur for those Remote Units that are set to OFF.
Bluetooth

Switch OFF to disable the Bluetooth communication function of the Base Unit.

Bluetooth Passcode

Enter a passcode to be used for pairing to a smartphone.

  • Please use from 4-8 digits.
  • The same passcode can be used for all Remote Units.

Setting Items for RTR505B/RTR-505

 IMPORTANT
  • After making a setting, check the Remote Unit LCD to make sure everything is displayed correctly. (For details see: [RTR501B/502B/503B/505B/507B]-[RTR505B Display Examples by Input Module]).
  • To replace an input module with another type, before you can use it to measure you must first delete the old module registration from the Base Unit, initialize the Base Unit, and then register the new module.

Model number of input module shown within ( ).

Sensor Type (TCM-3010, PTM-3010)

Select the type of sensor connected to the input module.
For TCM-3010: K, J, T, or S
For PTM-3010: Pt100 or Pt1000

  • When replacing a sensor with a different type, make sure to change this setting to reflect the type which is connected.
Recording Method (VIM-3010, AIM-3010)

Make settings for the recording method for measurements.
Instantaneous Value: Records the instantaneous value measured at each recording interval.
Average Value: Records the average value of the measurements taken every second within the recording interval.

Scale Conversion Equation (VIM-3010, AIM-3010, PIC-3150)

Make settings for when using scale conversion. This has no reflection on what is displayed on the LCD display of the Remote Unit.
Use y=ax+b: Select this when the values for both the slope (a) and intercept (b) are already known.
Specify 2 points: Select this when both the input values from the sensor and the post-conversion values are known at two points. (See the sensor user’s manual for details)

  • If desired, a string of characters can be input directly to show the "Unit of Measurement" for the value after scale conversion.
Preheat / Preheat Time (VIM-3010)

Select ON if you wish to control the sensor power supply. It transmits a preheat signal that is synchronized with the recording interval to turn sensors ON before and OFF after measuring and recording.

  • Because the sensor does not measure except during a recording session, the Remote Unit LCD will refresh at each recording interval.
  • The length of preheat time will differ upon your sensor. Please check the specifications for the sensor being used.
  • If the set preheat time is equivalent to or longer than the recording interval, current will be continually supplied to the sensor.
  • If this setting in changed, all recorded data stored in the Remote Unit will be deleted.
Measurement Range (VIM-3010)

Make settings here for the range of measurement. The Remote Unit LCD will change to reflect the set measurement range.
V Range
Measurement Range: 0 to 22V
Resolution: Automatically changes from 0.1mV to 10mV according to the input signal.
Display Unit: V (fixed)
mV Range
Measurement Range: 0 to 999.9mV
Resolution: Automatically changes from 0.1mV to 0.4mV according to the input signal.
Display Unit: mV (fixed)

  • If this setting in changed, all recorded data stored in the Remote Unit will be deleted.
LCD Display (PIC-3150)

Specify the value for display in the Remote Unit LCD.
Pulse Rate: The pulse count for recording interval period will be displayed. The display will be refreshed every one-sixtieth of the recording interval (at minimum of every one second).
Total Pulse Count: The pulse count (0 to 9999) since recording start will be displayed. The refresh interval is 1 second.

Pulse Signal Type (PIC-3150)

Make settings here for the pulse signal type to be recorded.
Rising: Records the number of rising pulses during the set recording interval.
Falling: Records falling pulses during the set recording interval.

  • If this setting in changed, all recorded data stored in the Remote Unit will be deleted.
Chattering Filter (PIC-3150)

If you wish to use the filter for eliminating chattering which occurs due to changes in polarity, this should be switched to ON.
ON: 15Hz or less
OFF: 3.5kHz or less
(when using square wave signals of 0-3V or higher)

  • If this setting in changed, all recorded data stored in the Remote Unit will be deleted.
Target Item for Warning Monitoring (PIC-3150)

Select the target item from Pulse or Event (rising or falling) and judgment time for warning monitoring.
Display resolutions for monitoring each target item are follows:
Pulse: one-sixtieth of recording interval (minimum of one second)
Event: 1 sec

Noise and Vibration

Make settings for the sampling interval, calculation percentage and calculation time period.

Setting Items for RTR-574/576

Channels for Alternating Display (RTR-574)
Select the items to be displayed in the Remote Unit LCD.
LCD Display Items (RTR-576)
Select the items to be displayed in the Remote Unit LCD.
Button Lock

Use to lock the Remote Unit operation buttons. If set to ON, only the [DISPLAY] button will be functional.

  • Note: When "Button Lock" is OFF and you change the recording interval using the [INTERVAL] button on the unit, that change will not be reflected to the Remote Unit information stored in the Base Unit. The change will be applied to the recorded data set.
Atmospheric Pressure Correction (RTR-576)

Measurement results of CO2 concentration are affected by atmospheric pressure. This function corrects for atmospheric pressure to achieve a more reliable CO2 concentration measurement.
This setting can be made by directly entering the pressure (hPa) at the measurement location, or by having the software calculate the estimated pressure at the altitude (meters) entered by the user.

Auto Calibration (RTR-576)

It is possible to calibrate the CO2 sensor either automatically or manually.
Refer to Calibration / Adjustment Function for the operation procedures and precautions.

Repeater Settings

The wireless communication range can be extended by placing a Repeater in between a Base Unit and a Remote Unit.

 Note
  • The wireless communication range, if unobstructed and direct, is about 150 meters (500ft).
  • After adding or deleting a Repeater, go to Wireless Route Settings and carry out a radio signal strength test.
Repeater Settings
Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

  • Right-click on the window and select [Display Item Settings] to make changes.
  • Drag and drop the item left and right to change the order as desired.
Registration List

This is a list of all Repeaters registered in the target Base Unit.

[Register] Button

This opens the window that allows you to register Repeaters to the target Base Unit.

[Delete] Button

This will delete the currently displayed unit from the registration list and the wireless route.
Select the target Repeater from the list and click the button.

  • Multiple units can be selected using the <Shift> or <Ctrl> keys.
  • After having deleted a Repeater, please initialize that unit. (For details see: Settings Utility-Main Window - [Operations] Menu)
[Properties] Button

Here Repeater settings changes can be carried out.
Select the target Repeater from the list and click the button.

  • To change a grayed out item, first delete the Repeater from the registration list and register it again.

Setting Items

Serial Number

This shows the Repeater serial number.

Wireless Group

Specify the Group to which the Remote Units are registered that you wish to add a Repeater.

Repeater Name

Displayed as <Model_Serial Number>.
When using multiple Repeaters the name can be edited for easier identification.

Repeater Number

The numbers are assigned automatically in order of registration.
It will appear in the screen of the Repeater.

Communication Frequency Channel

Set the frequency channel for Repeater to the same one as the Remote Unit to which you wish to communicate.
In each Wireless Group up to four frequency channels can be set for use with one Base Unit. Up to 10 Repeaters can be registered to each Wireless Group.

  • The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: [RTR500B Series FAQs]-[RTR500BW Settings]-[Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?])
  • When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
  • To make changes after having finished registering, it is necessary to delete all Remote Units and Repeater Units with the same frequency channel setting from the Remote Unit Registration List and then register them again.
LCD Display

Up to 3 alpha-numeric characters can be set to help identify the group. (optional)

  • This will appear in the screen of the Repeater.
Bluetooth

Switch OFF to disable the Bluetooth communication function.

Bluetooth Passcode

Enter the passcode (4-8-digit number) to be used for Bluetooth communication.

  • The same passcode can be used for all devices.

Wireless Route Settings

Make wireless route settings here for communication between Base Units, Repeaters and Remote Units and carry out tests of signal strength between the various devices.

 Note
  • The wireless communication range, if unobstructed and direct, is about 150 meters (500ft).
  • For more info about installation see: [Please Read First]-[About Installing Wireless Communication Devices] in this Help.
  • Anytime you decide the installation points, add or delete devices, or communication errors continually occur, it is a good idea to make sure communication is stable and reliable by testing the signal strength of wireless communication between the Base Units, Repeaters and Remote Units.
 IMPORTANT

The automatic route setting function cannot be used for wireless groups that include the RTR-500 Repeater and the RTR-600 Series Loggers.

Wireless Routes

Select the way you wish to create wireless routes.
Auto: Communication is carried out using the best route from the previous communication result.
Manual: Communication will be carried out using the manually set route. To create or change a route, drag and drop Remote Unit and Repeater icons to the position within the wireless route would like them to be and click the [Apply] button.

Left Figure: If you wish to move [Unit03] under the [Repeater 1] tree, drag the icon up into the Repeater 1 icon.
Right Figure: If you wish to move [Unit03] to directly connect with the Base Unit, drag the icon from the Repeater tree up into the Base Unit icon.

Wireless Group

Select the wireless route or wireless group of which you wish to test signal strength.

Latest

When creating the wireless route automatically, the date and time of the last wireless communication is displayed.

[Test Signal...] button

Clicking this will open the [Check Signal Strength] window.
Specify the device to start, and close the screen when communication is completed.

View Route

The wireless route for the group selected from the Group Name list will appear here.

  • The signal strength is show in colored bars. Two or more green bars is ideal
  • A message will be displayed for devices with low battery power
Wireless Signal Strength Results List

The results for the wireless route and signal strength of the selected Wireless Group will be displayed here.
Green (3-5): Good
Yellow (1-2): Unstable
White (0): Error

Route EX 1:
Route EX 2:

View Group Settings

When using a cloud service or sending warning mails, etc., you can create "View Group" and add Remote Units to the Groups as desired.

Add or Delete View Groups, Change Names
Settings can be made from the button at the top of the screen.
Moving Remote Units between Groups
You can move Remote Units by dragging and dropping their icons to a different Group.
 Note

If no settings have been made, the Wireless Group Name will be used as the View Group.

Clock Settings

Current Time

Set the time of the Base Unit either using the PC clock or by directly entering the date and time.

Time Zone

Select the time zone where the device is being used.

Date / Time Format

Select from one of the six available patterns.
This will be used everywhere except in data file names.

Auto-Adjustment

Select ON to automatically adjust the time of the Base Unit using the SNTP server.

SNTP Server

Enter the address of the SNTP Server to be used for the Auto-adjustment of date and time; this will help to auto-adjust after a power failure.
EX: time-xx.nist.gov 111.111.111.111

 IMPORTANT

LAN communication will not start if automatic time adjustment fails. Please make sure to enter a valid SNTP server address.

Network Settings

These settings are required for the Base Unit to carry out communication over a network.

Connection Method

Specify either wired LAN or wireless LAN

DHCP

The default setting is "ON". Normally, there is no need to change this setting.

  • If you wish to an internal network connection and use a static IP address switch to OFF, and make appropriate settings for the IP address, subnet mask, default gateway and DNS server address.
Communication Port Number

The default setting is 62500. Normally, there is no need to change this setting.

Wireless LAN SSID

Click the down arrow to the right of the input field to open a list of available access points.
Select the desired access point and click OK.

  • Manual entry is also possible.
Security Mode

This is standard to be used more encryption of transmissions via a Wireless LAN. Make sure to assign it in conjunction with the access point being used.

Pre Shared Key / WEP Key

This password is necessary for security when using a Wireless LAN. Make sure to enter it in coordination with the Wireless LAN Access Point settings.

MTU Size

The default setting is 1400. Normally, there is no need to change this setting.

Low Speed Operation

The default setting is OFF.

  • If the network you are using encounters delays or if the speed of the connection is slow, try using a setting in the Low Speed Operation settings to compensate. (Note that selection does not guarantee the performance at that speed.)
  • Please check the communication speed on your contract for the SIM card in the mobile router, and select the closest one (512kbps, 200kbps, or 128kbps line).

FTP Settings

Make settings here when sending the current readings and recorded data to your FTP server.

FTP Server

Enter the "IP Address" or "Host Name" for your FTP Server.
EX: 10.0.1.55, ftp.example.tandd.com

FTP User ID

Enter your FTP User ID.

FTP Password

Enter your FTP Password.

FTP Port Number

Enter your FTP port number.

Passive Mode

Select ON to use PASV mode.

Character Encoding

UTF-8 is used for the files to be sent to the FTP server.

HTTP Settings

Make settings here when sending the current readings, recorded data, and warning data to T&D's cloud server (for EU/US or for Japan), T&D Data Server (available April 2021) or to your own web server.

Connection Destination

Select the destination server. To use T&D's cloud server, select [T&D WebStorage Service] or [Ondotori Web Storage (Japan)].
If you wish to use your own web server, select [Custom].

  • When you select T&D Data Server, enter the Server Address and Port Number that you can find in the T&D Data Server Manager.
  • If you select "Custom", make sure to enter the destination address.  
Communication Interval

The Base Unit periodically communicates with the server to check for pending settings. You can select the interval time from the 11 choices (OFF, 5, 10, 20, 30 min, 1, 2, 4, 6, 12, 24 hours).

  • When changing the Base Unit Settings from the mobile app T&D 500B Utility via T&D WebStorage Service, the settings will be applied at a short interval if you set a short interval here.
  • If you select [OFF], pending settings will be applied to the Base Unit at the timing of sending current readings or recorded data to the server.
Root Certificate

When using an HTTPS server, import the root certificate required for connection to the Base Unit.

  • T&D Data Server does not support HTTPS.

Current Readings / Warning Settings

Make settings here for auto transmission of current readings and for warning monitoring.

Auto Transmission of Current Readings

Set to ON to have current readings sent automatically. 

Transmission Interval

Select from the 11 choices (1, 5, 10, 20, 30min, 1, 2, 4, 6, 12, 24 hours) for transmission interval of current readings.

Transmission Method

Select the transmission method for sending current readings.

  • If you wish to send data to T&D WebStorage Service, T&D Data Server or your own web server, select HTTP. T&D WebStorage Service and T&D Data Server allow you to monitor the transmitted current readings via a web browser.
  • Note: RTR-600 Series is not supported.
Warning Monitoring

Switch to ON to monitor for warnings.

  • Warning Monitoring will not be carried for those Remote Units which have Warning Monitoring set to OFF.
  • T&D WebStorage Service and T&D Data Server display alerts or warning notifications in the web browser.
  • Note: RTR-600 Series is not supported.
Warning Monitoring Interval

Select the interval (1 or 5 minutes) for monitoring for warnings.

Condition for Warning Output (Contact Output)

Here you can check the warning conditions of the contact output.

  • Attach an alarm terminal such as a siren, buzzer, or magnetic contactor to the external contact output terminal.
Warning Transmission

If you wish to have warning reports sent by e-mail, set Warning Transmission to "ON".

T&D WebStorage Service:
When a warning occurs, an alert will be displayed on the top page and a warning report email will be sent to the specified email address(es). Warning mail settings can be made for up to 4 addresses from the T&D WebStorage Service account management screen.

T&D Data Server:
Warning notifications will be displayed on the monitoring window and a warning report email will be sent to the specified email address(es). Up to 8 addresses can be set in the T&D Data Server Warning Report Mail Settings.

Recorded Data Transmission Settings

Use this to automatically download recorded data from target Remote Units at a set date/time or interval and have that data sent to the server.

Auto Transmission of Recorded Data

To carry out auto-downloading/sending of Recorded Data, select ON.

  • Auto-downloading will not be carried for those Remote Units which have Auto-Downloading of Recorded Data set to OFF.
Transmission Scheduling Method

Transmit by day and time:
Up to eight patterns can be set.
If you select more than one date and time, make sure that they are one or more hour apart.

Transmit by Interval:
Select from the 5 choices (30min, 1, 2, 3, 4 hours) for Sending Interval of recorded data.
Recorded data will sent at the specified interval(s) starting from 0:00.
If necessary, specify the date and time (in units of 10 minutes) of the next transmission.

Transmission Method

Select the transmission method for sending the automatically downloaded recorded data.

  • If you wish to send data to T&D WebStorage Service, T&D Data Server or your own Web server, please select HTTP.
  • When sending by FTP, if necessary please specify the transfer destination folder.
File Name

Select from the 9 choices for File Name settings.
EX: If you select <base>_<remote>_<time>, the file name will be [Base Unit Name_Remote Unit Name_Date/Time].

  • If you specify the file name that does not contain <time>, the file will be overwritten.
  • The Base Unit Name which was set in the [Base Unit Settings] menu will appear in the file name.
 Note

While a Base Unit is connected to a PC with a USB cable (during settings), recorded data cannot be downloaded or sent.

Transmission Tests

After registering and changing settings, execute the necessary tests, if a test fails, see the explanation and error codes and make settings changes as necessary.
(For details see: Error Code List)

 Note
  • If you are using T&D WebStorage Service, make sure to first register your Base Unit to T&D WebStorage Service before carrying out any tests.
  • In the transmission test window, any improperly made settings or unmade settings will appear in red.
  • The test data will not be displayed in T&D WebStorage Service and T&D Data Server.

Settings Table

Here you can see Base Unit Info (Device Version, MAC Address, Registration Code, etc...) and view settings contents in table form.

Settings Utility Main Window

This is a menu window for operating remotely placed Base Units connected to a network and/or local Base Units connected to a PC via USB.

 IMPORTANT

When opening the Settings Utility via LAN, autonomous operations such as data transmission will stop. The operations will resume when the settings window is closed or after 5 minutes of inactivity.

Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

  • Right-click on the window and select [Settings for Display Items] to make changes.
  • Drag and drop the item left and right to change the order as desired.
Currently Connected Base Units

This is a list of Base Units currently connected via network or USB.

The menu contents are as follows:

MENU Contents
File Exit This quits and closes the Settings Utility.
Operation Search Network Use this to connect to a Base Unit on an in-company LAN or other internal network to which the PC is also connected
(For details see: Search Network for Base Units)
Search Network Settings This opens a settings window to search for Base Units that are not on the same network as the PC.
(For details see: Search Network for Base Units)
Base Unit Settings This opens the Base Unit Settings Window. Select the target Base Unit from the list of connected Base Units and click the button.
(For details see: Base Unit Settings)
Download Recorded Data This opens the Recorded Data Download window. Select the target Base Unit from the list of connected Base Units and click the button.
(For details see: Manual Data Collection)
Get Base Unit Log This will show the Base Unit Log in list form. Select the target Base Unit from the list of connected Base Units and click the button.
Click the [Get] button to retrieve the most recent log. (Up to 900 entries)
Click the [Initialize] button to initialize the internal log stored in the Base Unit.
Right-clicking on the screen you can switch to viewing logs according to conditions.
Return Base Unit to Factory Default Settings This returns the Base Unit connected by USB cable to the PC to its Factory Default Settings. (For details see: [Precautions for Initialization])
Get Remote Info This will show info for the Remote Unit connected to your PC.
Initialize Remote Unit This returns the Remote Unit connected to your PC to its Factory Default Settings.
If the Remote Unit requires optical communication, connect the Base Unit or RTR500BC with a USB cable to your PC and place the logger face down on the Base Unit. (For details see: [Precautions for Initialization])
Get Repeater Info This shows the Repeater Info for the Repeater which is connected via USB to the PC.
If the unit is running on batteries, the battery level will be displayed in levels from 0 to 5. If the level reaches 1 or below, communication errors and loss of data may occur.
Initialize Repeater This returns the Repeater which is connected by USB cable to the PC to its factory default settings. (For details see: [Precautions for Initialization])
Settings History This shows the previous setting details for Base Units according to their serial number.
Output Log and Settings The operation log and device settings can be output as text (.txt) for the Base Unit connected via USB or network.
Select the target unit from the list of connected Base Units and click the button.
Help RTR500B Series Help Opens this help.
RTR-500NW/500AW Operation Guide This opens [RTR-500NW/500AW Operation Guide].
Troubleshooting This opens [RTR500B Series FAQs] in this Help.
Version Info This displays the version info for the Settings Utility currently being used.

Search Network for Base Units

 Note
  • If the "Windows Security Alert" window pops up, select either "Permit Access" or "Unblock".
  • If you forget the communication password, reset it by connecting the Base Unit to a PC via USB.

Search Network Settings

This opens a settings window to search for Base Units that are not on the same network as the PC.

Search Network Settings Window
Network Search Time

Specify a time between 1 and 10 seconds.

Address List

Click the [Add] Button and enter the appropriate IP address. Click [OK] to connect to the selected Base Unit.

Manual Data Collection

By using wireless communication, it is possible to download and save recorded data from Remote Units to a PC.

[Downloading Recorded Data] window
Remote Unit Selection (check box)

Place a check in the box of the Remote Units for which you wish to download recorded data.

Storage / File Name

If you do not specify the storage location for the recorded data, it will be saved in the following folder.
My Document\TandD Corp\RTR500BW for Windows\data
If you specify a file name that does not contain <time>, the file will be overwritten.

Downloading Range

All Data: This will download all recorded data in the Remote Unit. One logger at full data capacity will take about 2 minutes and 20 seconds to download to a PC. If there are any Repeaters the communication time will increase.
Specify by Time: Download only data from the set number of hours before until the most recently recorded data. (In units of 1 hour)
Number of Readings: Download the specified number of readings back from the most recently recorded data.

Operations

After downloading is completed, select to have the storage folder automatically open or have a graph open for that data.

[Start] Button

This will start the download. You can cancel the download by clicking the [Cancel] button.

Precautions for Initialization

  • Before initializing the Remote Unit or Repeater, please delete the device registration from the Base Unit. (Refer to: [Settings Utility Main Window] - Operation Menu) Using the Remote Unit or Repeater whose registration information remains in the Base Unit can cause communication error or operation error.
  • Once initialized, the setting information and recorded data in the unit will be deleted and cannot be restored.
  • When initializing the Remote Unit that uses a High Precision Temp-Humidity Sensor (SHA-3151 / SHB-3101), Thermocouple Module (TCM-3010), or Pt Module (PTM-3010), if you were making adjustments to the measurements (via Adjustment Tools), the setting has been saved in the sensor/module and will remain even if the Remote Unit is initialized. To reset the adjustment setting, use the Adjustment Tools software and perform the initialization.

T&D Website > Software > Adjustment Tools Download

Other Data Collection Methods

By using T&D Tools you can download and save data directly to a PC via Bluetooth or optical communication.

T&D Tools - Data Downloading Tools

Open T&D Tools-Data Downloading Tools. Select the method (USB, Optical, Bluetooth) to communicate with Remote Units, select the download range and make settings for the storage location, etc... And start downloading.

T&D Website > Software > T&D Tools Download

 Note

Bluetooth communication will be between the Remote Unit and the PC. A search for Remote Units nearby the PC will occur and that are found will appear in a list.

Checking and Updating the Firmware Version

By opening the [Settings Table] in the Settings Utility you can check the firmware version of the Base Unit connected to the PC via USB.

In the launcher window click [Update Information] to open the Check for Updates Tool (*).

T&D "Check for Updates " Tool (RTR500BW)
 Note

* This will automatically notify you of the latest information on related software and update programs.

 IMPORTANT

During a firmware update, monitoring for current readings and warnings and well as data collection cannot be executed.

Update Information

This shows program versions and date of update.

[Settings] Button

Here you can select whether or not to automatically check for the latest software version information on the Internet when the Setting Utility is started.

  • If you wish to use a proxy server to check and update the firmware, check [Use a Proxy Server] and enter the IP address and port number.
[Get Update Information] Button

Use this to get the settings info for the Last Page.

[Details for Selected Update]

Clicking here will take you to T&D Website > News > Update Info where you can view details for the program that you selected.

[Download Selected Update]

Clicking here will take you to T&D Website > Software Download where you can download the update for the program that you selected. Precautions and update procedure info is also available here.

Details of Operations

About Sending Current Readings

Basic Process

Current Readings will be sent at the interval set via the smartphone app or the Windows software.

  1. The RTR500BW communicates via wireless communication with all registered Remote Units and gathers their current readings.

  2. The readings are then sent by the set transmission method at the set interval.

 Note

When another process occurs simultaneously the following operations take place.

  • If the sending of current readings coincides with a scheduled auto-downloading of recorded data, the auto-downloading process will take precedence and the current readings will be sent after downloading has been completed.
  • If the sending of current readings coincides with the transmission of a warning notification, the warning notification will be completed first and then the sending of current readings.

Conditions for Transmission

The RTR500BW can only send the current readings if all of the following conditions are met.

  • All settings for the Sending of Current Readings in the RTR500BW have been completed.
  • The device is NOT connected via a USB cable to a PC.
  • The device is operating via AC adaptor or PoE.

Contents of Transmission

The current readings data transmitted by the RTR500BW includes up to 10 recorded values for each Remote Unit.
The number of readings that can be reflected in a current readings graph display differs depending on the model and is as follows:

Model Number of Readings
RTR501B, RTR-501. RTR502B, RTR-502,
RTR505B (other than pulse measurement), RTR-505 (other than pulse measurement)
10 readings
RTR503B, RTR-503. RTR507B, RTR-507S, RTR-576 5 readings
RTR505B (for pulse measurement), RTR-505-P (for pulse measurement), RTR-574 4 readings
* The shortest interval at which RTR500BW can create data files of Current Readings to transfer to the server is 30 seconds. Therefore, even if the recording interval for a Remote Unit is less than 30 seconds, the interval of Current Readings Data which can be displayed is 30 seconds.
* For RTR-574/576 (including S type), due to device specifications the interval for recording data and the timing for saving Current Readings Data does not match exactly. Therefore when comparing Current Readings Data and Recorded Data (trz format), the times of measurements may differ and hence measurement readings may slightly vary.
* The above shows the maximum number of readings. Depending on the Remote Unit recording interval and the amount of time from the beginning of recording, the actual number of readings transferred may be less than maximum.
 Note

If you need detailed information about the data format of current readings, please contact your local Distributor.

Operation Upon Current Readings Transmission Error

If an error occurs during the transmission of current readings, the RTR500BW will carry out the following:

  • After a 10 minute wait the process will begin again from the start (up to 2 times). Note however that if the sending interval is set to 10 minutes or less, resending cannot be performed.
  • If during that 10 minute wait, the Base Unit is scheduled to send Current Readings, the resending process of the prior set of data will be canceled and the Current Readings will be sent at the scheduled time.

About Warning Monitoring

Basic Process

Monitoring for warnings will occur at the interval set via the smartphone app or the Windows software.

  1. The RTR500BW communicates via wireless communication with all Remote Units which have been set for the monitoring of warnings and gathers all data necessary for sending a warning.

  2. It will confirm if conditions have been met for the sending of a warning notification or that such conditions have been recovered from and if warranted will send the warning data to the server.

 Note

When another process occurs simultaneously the following operations take place.

  • If the sending of a warning report coincides with a scheduled auto-downloading of recorded data, the auto-downloading process will take precedence and the warning report will be sent after downloading has been completed.
  • If the sending of current readings coincides with the transmission of a warning notification, the warning notification will be completed first and then the sending of current readings.

Conditions for Transmission

The RTR500BW can only send a Warning Notification if all of the following conditions are met:

Types of Warning Monitoring

Remote Unit Upper Limit / Lower Limit Exceeded

A measurement reading has been deemed to have exceeded the set Upper or Lower Limit for the set amount of time.
(Measurements that exceed the set Upper/Lower Limit but do not last for the set amount of time will not be judged as warning)

Remote Unit Sensor Error

Sensor Abnormality (no sensor connected, broken connection, etc...)

Remote Unit Battery Level

Remote Unit battery level has reached LOW (One hour has passed since the battery warning mark on the LCD came on).

Wireless Communication Error

Wireless communication with a Remote Unit has failed three consecutive times.

Operation Upon Warning Transmission Error

If an error occurs during the transmission of warning data, the RTR500BW will carry out the following:

  • A retry will occur at the set warning monitoring interval after the failure of sending a warning report and this will continue until successful.
  • Any warning(s) that occur during the resending of a failed transmission will also be included and sent.

About Auto-Sending of Recorded Data

Basic Process

Recorded Data will be automatically downloaded and sent at the interval set via the smartphone app or the Windows software.

  1. The RTR500BW communicates via wireless communication with all target Remote Units and downloads their recorded data.

  2. The recorded data is then automatically transferred. (The first time all recorded data will be sent, from the second time only the remaining new data not sent before will be sent.)

Conditions for Transmission

The RTR500BW can only auto-send the recorded data if all of the following conditions are met.

  • All necessary settings for Auto-Sending of Recorded Data have been completed in theRTR500BW.
  • The device is NOT connected via a USB cable to a PC.
  • The device is operating via AC adaptor or PoE.

Operation Upon Recorded Data Transmission Error

If an error occurs during the transmission of recorded data, the RTR500BW will carry out the following:

  • Thirty minutes after a transmission failure, it will try to re-send only the recorded data for the Remote Unit(s) which had previously failed.
  • The recorded data, including the range of the previous transmission error, is downloaded from the Remote Unit(s) when retransmitting.

Contents of Transmission

Sends the remaining data that was not sent the previous time.

Error Code List

RTR500BW Error Codes

Error Code Problem Probable Cause and Solution
1020 LAN Connection Error LAN communication failure. Please check the network settings for your PC and RTR500BW, such as the IP address.
1022 Failure to open USB Disconnect the USB cable from the PC and try reconnecting it again.
If the error is displayed after reconnecting, try supplying power using the AC adaptor.
20008 Password Error, Passcode Error
40001 Wireless Communication Busy Another wireless communication session is being processed.
Please wait and try again.
40002 Wireless Communication Failure (Remote Unit) Change the position(s) of the Base Unit, Repeater(s), and /or the Remote Unit(s) and try again.
40004 Wireless Communication Failure (Repeater)
40005 Wireless Communication Failure (Remote Unit)
40006 Wireless Communication Failure (Repeater)
40007 Recording cannot begin because there are not enough seconds remaining before the scheduled Recording Start. The amount of time before the set Recording Start Date and Time is too short. Please change the date and time for the recording start and try again.
40021 Wireless communication channel is unavailable (channel busy). Make changes to the wireless channel being used or move the device as far away as possible from noise emitting devices such as PCs.
50001 No Response from the Remote Unit (during Optical Communication) Make sure that the Remote Unit is face down and that the optical communication areas are aligned properly.
70001 LAN Communication Busy Please wait and try again.
70005 Preparing for LAN Communication

Connection Test Error Codes (HTTP(S))

Display Error Probable Cause and Solution
No Base Units have been registered Connection with the cloud service will be possible, but data cannot be viewed on the web browser.
Please register a Base Unit to the cloud service.
DHCP Error No Response from DHCP Server (Timeout)
DNS Error Name resolution by DNS server failed
SNTP Error Failed to set time with specified SNTP server
HTTP(S) Communication Errors
(Status Code: xxx)
The HTTP(S) server returned a response code other than 200 (request successful).
If you specified a cloud service and an error occurs, please contact your local Distributor.
HTTP Timeout Timeout during communication with HTTP(S) server.
TCP Session Error Failed to connect to HTTP(S) server.
TLS Session Error
Root Certificate Read Error Failed to connect to HTTP(S) server.
When connecting to a server other than a cloud service, make sure that the appropriate root certificate has been set in the Base Unit.
Server Certificate Authentication Error Failed to connect to HTTP(S) server.
When connecting to a server other than a cloud service, make sure that the appropriate root certificate has been set in the Base Unit and/or check the server settings at the destination address.
Cannot find Access Point When connecting via wireless LAN, the specified network name (SSID) was not found.
Make sure the correct network name is used in the settings.
Connection to access point failed When connecting via wireless LAN, the specified access point could not be connected to Check the Wireless LAN Settings (Network Name, Password, Security Mode)
A LAN cable is not connected A LAN cable is not connected to the Base Unit for which wired LAN settings were made.
FTP Transmission Error Failed to send data to FTP server
FTP Login Error Failed to log in to the FTP server (Authentication Error)
Please contact your local distributor.
Error Code: xxxx
An error that is not applicable to the above has occurred.
If an errors repeats and after checking and trying all the suggested remedies without recovery, please contact your local Distributor.
RTR-500NW/AW Error Codes
Error Code Problem Probable Cause and Solution
1020 LAN Connection Error LAN communication failure. Please check the network settings for your PC and RTR-500NW/AW, such as the IP address.
1022 Failure to open USB Disconnect the USB cable from the PC and try reconnecting it again.
If the error is displayed after reconnecting, try supplying power using the AC adaptor.
20006 This version of the application is old. Update the application to the latest version.
40001 Wireless Communication Busy Another wireless communication session is being processed. Please wait and try again.
40002 Wireless Communication Failure (Remote Unit) Change the position(s) of the Base Unit, Repeater(s), and /or the Remote Unit(s) and try again.
40004 Wireless Communication Failure (Repeater)
40005 Wireless Communication Failure (Remote Unit)
40006 Wireless Communication Failure (Repeater)
40007 Recording can not begin because there are not enough seconds remaining before the scheduled recording start The amount of time before the set recording start date and time is too short. Please change the date and time for the recording start and try again.
40021 Wireless communication channel is unavailable (channel busy) Make changes to the wireless channel being used or move the device as far away as possible from noise emitting devices such as PCs.
50001 No Response from the Remote Unit (during Optical Communication) Make sure that the Remote Unit is face down and that the optical communication areas are aligned properly.
70001 LAN Communication Busy Please wait and try again.
70003 DHCP Failure After having established a network connection, connect a USB cable.
70507 FTP server not found Check the following:
  • Has the route between the device and the FTP server been established correctly?
  • Has the FTP server name been correctly set in the FTP Settings?
  • When the DHCP is set to OFF in the Network Settings, make sure the DNS Server and Default Gateway Addresses are set correctly.
  • When the DHCP is set to ON, try turning DHCP OFF and use static network settings to see if that stops the error.
70508 Timeout when connecting to FTP server -
70509 Failed to login to FTP server (bad username or password or account) -
70510 FTP command could not be completed -
70511 FTP data socket could not be opened -
70512 Failed to send data on FTP data socket -
70513 FTP shutdown by remote server -