Base Unit Logs

The Log Display

This section explains the log entries of the RTR500BW and RTR500BM.

The logs can be viewed in the following ways:

  • RTR500BW Settings Utility - [Operation] menu in Main Window - View Base Unit Log
  • RTR500BM Settings Utility - Base Unit Settings - [Show Log] Button
  • T&D 500B Utility (/) - System - View Base Unit Log
  • T&D WebStorage Service - [Device Settings] menu - [Get Log] in Base Unit Info

Log Display Examples

Windows App (Settings Utility)
Mobile App (T&D 500B Utility)
T&D WebStorage Service (CSV file)
Log Time(UTC)

Shows the time of event in UTC.

  • This is only displayed in the CSV file output from T&D WebStorage Service (other log information shows the local time only).
Log Time(Local)

Shows the time of event in local time.

Category

Categories of the log include the following:
System / Command / RF (wireless comm.) / Mobile (mobile comm.) / LAN (LAN comm.)

Log

Refer to the following Log Messages table for the complete list of log messages and explanations.

How to Interpret the Log Messages Table

The logs are listed in alphabetic order according to the first letter of the log message.
A string enclosed in double quotation marks will be determined depending on the log output situation.
The details of "error code", "status code", and "file type" are described in the links below.



RTR500BW Log Messages

Log Message Explanation Possible Solution
All Events are disabled Autonomous operations* are set to OFF.
*Auto Transmission of Current Readings / Warning Monitoring / Auto Transmission of Recorded Data
  • Set autonomous operations (Auto Transmission of Recorded Data / Warning Monitoring / Auto Transmission of Current Readings) to ON.
AutoDownload: Settings are incomplete("FTP / HTTP") Recorded Data Transmission Settings Abnormality.
  • Check for mistakes in the Transmission Settings for Sending Recorded Data.
  • Re-do the Settings for Transmission Settings for Recorded Data.
BLE Auth Error Bluetooth password authentication failed.
  • Verify that the BLE password is correct.
BLE Connect Bluetooth was connected.
BLE Disconnect Bluetooth was disconnected.
Channel Busy There is no free wireless communication channel.
  • Make sure there are no devices nearby that emit strong electromagnetic waves.
  • Try changing the channel used for wireless communication.
Condition ALL Clear Cleared the information about the recorded data and warning data stored in the Base Unit.
CurrentReadings: Disable Transmission of Current Readings is set to OFF.
CurrentReadings: Settings are incomplete("FTP / HTTP") Current Readings Data Transmission Settings Abnormality.
  • Check for mistakes in the Transmission Settings for Sending Current Readings.
  • Re-do the Transmission Settings for Sending Current Readings.
CurrentReadings:Error Current readings transmission failed (Cause: Network connection error).
  • Check to see if Current Readings data can be sent using a Transmission Test.
CurrentReadings:Success Transmission of Current Readings Data was successful.
der file write error "file size" Updating of Root Certificate failed.
  • Reinstall the root certificate (if the HTTP connection destination has been set to Custom).
der file write success x-x Updating of Root Certificate was a success.
DHCP error Unable to connect to DHCP server.
  • Make sure that the Base Unit Network settings are correct.
  • Check the LAN cable connection of the Base Unit.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
DHCP Error "status code" Unable to connect to DHCP server.
  • Make sure that the Base Unit Network settings are correct.
  • Check the LAN cable connection of the Base Unit.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
DHCP Success ("ip address"/"subnet mask"/"gateway") IP address was set by DHCP.
DNS error Failed to set the DNS server.
  • Make sure that the DNS server settings are correct (when DHCP is OFF).
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
Download:Error ("serial number")
Rec Data Transmission : Error ("serial number")
Transmission of Recorded Data failed.
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Error FTP ("serial number")
Rec Data Transmission : Error ("serial number") via FTP
Transmission of Recorded Data failed (FTP).
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Error HTTP ("serial number")
Rec Data Transmission : Error ("serial number") via HTTP(S)
Transmission of Recorded Data failed (HTTP(S)).
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Success ("serial number")
Rec Data Transmission: Success ("serial number")
Transmission of Recorded Data was successful.
Download:Success FTP ("serial number")
Rec Data Transmission : Success ("serial number") via FTP
Transmission of Recorded Data (FTP) was successful.
Download:Success HTTP ("serial number")
Rec Data Transmission : Success ("serial number") via HTTP(S)
Transmission of Recorded Data (HTTP(S)) was successful.
Ethrnet Link Down Wired LAN link-down detected.
  • Check the LAN cable connection of the Base Unit.
ETLAN http(s) send test Communication test has started(HTTP(S)).
Event Activation failure Autonomous operation* cannot be started.
*Auto Transmission of Recorded Data / Warning Monitoring / Auto Transmission of Current Readings
  • Register Remote Unit(s) to the Base Unit.
  • Set autonomous operation(s) (Auto Transmission of Recorded Data / Warning Monitoring / Auto Transmission of Current Readings) to ON.
Event:Download
Event started (Rec Data Transmission)
Autonomous operation started (Auto Transmission of Recorded Data)
Event:Download/Monitor
Event started (Current Readings and Rec Data Transmission)
Autonomous operations started (Auto Transmission of Current Readings and Recorded Data)
Event:Download/Warning
Event started (Rec Data Transmission / Warning Monitoring)
Autonomous operations started (Auto Transmission of Recorded Data / Warning Monitoring)
Event:Download/Warning/Monitor
Event started (Warning Monitoring / Current Readings and Rec Data Transmission)
Autonomous operations started (Warning Monitoring / Auto Transmission of Current Readings and Recorded Data)
Event:Monitor
Event started (Current Readings Transmission)
Autonomous operation started (Auto Transmission of Current Readings)
Event:Warning
Event started (Warning Monitoring)
Autonomous operation started (Warning Monitoring)
Event:Warning/Monitor
Event started (Warning Monitoring / Current Readings Transmission)
Autonomous operations started (Warning Monitoring / Auto Transmission of Current Readings)
FTP File Not Open Failed to read the FTP file.
  • Check the Permission Settings for the destination directory of the FTP server.
FTP File Send Error "status code" Other FTP transmission error
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
  • Make sure that the Port Number being used has permission in the firewall settings of the network to which the Base Unit is connected.
FTP Login Error "status code" FTP server login failed.
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
  • Make sure that the Port Number being used has permission in the firewall settings of the network to which the Base Unit is connected.
FTP Not Create
FTP Not Connected
FTP server connection failed.
  • Make sure the Passive Mode/Active Mode setting is correct.
  • Verify that the FTP Port Number is correct.
  • Make sure that the Port Number being used has permission in the firewall settings of the network to which the Base Unit is connected.
FTP Send Error FTP transmission failed.
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
  • Make sure that the Port Number being used has permission in the firewall settings of the network to which the Base Unit is connected.
HTTP 400 Bad Request The requested contents contain a format error (HTTP).
HTTP 403 Forbidden Access to the server is denied (HTTP).
HTTP 406 Not Acceptable There is no Registration Information for the device on the server (HTTP).
  • Register the Base Unit to WebStorage.
HTTP 500 Server Error The server encountered an unexpected error (HTTP).
HTTP 503 Service Unavailable The server encountered an error (HTTP).
HTTP body send Error "status code"("file type") Failed to send a request body to the server(HTTP(S)).
HTTP Connect Error "status code" Failed to connect a session to the server(HTTP(S)).
HTTP DNS Error "status code" HTTP(S) server name resolution failed.
  • Make sure that the DNS server settings are correct (when DHCP is OFF).
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
HTTP Error Other HTTP communication error
HTTP Improper HTTP header format The format of the request header is invalid (HTTP).
HTTP initialize Error "status code"("file type") Failed to prepare for transmission of the request to the server(HTTP(S)).
HTTP Post start HTTP(S) communication resumed.
HTTP Post stop("command number") HTTP(S) communication has been suspended because another request is being processed.
HTTP request send Error "status code"("file type") Failed to send a request header to the server(HTTP(S)).
HTTP:["command name"] "error code"; Command executed via HTTP(S).
HTTPS 400 Bad Request The requested contents contain a format error (HTTPS).
HTTPS 403 Forbidden Access to the server is denied (HTTPS).
HTTPS 406 Not Acceptable There is no Registration Information for the device on the server (HTTPS).
  • Register the Base Unit to WebStorage.
HTTPS 500 Server Error The server encountered an unexpected error (HTTPS).
HTTPS 503 Service Unavailable The server encountered an error (HTTPS).
HTTPS Improper HTTP header format The format of the request header is invalid (HTTPS).
HTTPS Status "status code" Other HTTPS communication error
Log clear The log has been cleared.
Network Connect Success Successful network connection.
Network error "status code" Other Network Error
Network Not Ready Network is not ready.
No Auto-Sending schedule There are no settings made for sending Recorded Data.
Remote Unit is not registered No Remote Units have been registered.
  • Register Remote Unit(s) to the Base Unit.
Restart by command Base Unit was restarted by external command.
RF Thread Busy Other wireless communication is in operation.
  • Please wait for a while and try again.
RFM RESET Restarted the wireless module.
RSSI:"RSSI" SEC:"security mode" CH:"channel" WIFI Communication Status (The signal is fine)
RSSI:"RSSI" SEC:"security mode" CH:"channel" WLAN Bad Condition WIFI Communication Status (The signal is weak)
SNTP error Unable to connect to SNTP server.
  • Make sure that the SNTP server settings are correct.
  • Try using a different SNTP server.
  • Check that the port number (UDP/TCP 123) is allowed in the firewall settings of the network to which the Base Unit is connected.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
SNTP Error("retry count") Failed to set the time with the SNTP server.
  • Make sure that the SNTP server settings are correct.
  • Try using a different SNTP server.
  • Check that the port number (UDP/TCP 123) is allowed in the firewall settings of the network to which the Base Unit is connected.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
  • Restart the Base Unit.
SNTP Success Succeeded to set the time with the SNTP server.
Start SNTP Started time adjustment with SNTP server.
Static IP Success ("ip address"/"subnet mask"/"gateway") IP address was set manually.
System File Error Failed to read settings file.
  • Change settings using the Settings Utility or Smartphone App.
  • Restart the Base Unit.
Unit Registration file Update Updating of Registration File was a success.
USB Connect USB cable was connected.
USB Disconnect USB cable was disconnected.
Warning:Error Transmission of Warning Data failed.
  • Check to see if Warning Data can be sent using a Transmission Test.
Warning:Success Transmission of Warning Data was successful.
Welcome to RTR500BW - T&D Corporation "firmware version" Message at Base Unit Startup
WIFI Link Down WIFI link-down detected.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Try connecting via a different SSID.
  • Restart the router and/or modem.
WIFI Start Error "status code"
WIFI network scan failed "status code"
WIFI network scan failed.
  • Make sure that the Base Unit WIFI settings are correct.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Try connecting via a different SSID.
  • Restart the router and/or modem.
WLAN Link error 1 WIFI is not linked up.
  • Make sure that the Base Unit WIFI settings are correct.
  • Restart the Base Unit.
  • Check the power supply and LAN cable connections of the router and/or modem.
  • Restart the router and/or modem.
WLAN Parameter error WIFI settings are incorrect.
  • Make sure that the Base Unit WIFI settings are correct.
  • Reconfigure the WIFI settings of the Base Unit.
WLAN setup error ["status code"]["retry count"] WIFI setting failed.
  • Make sure that the Base Unit WIFI settings are correct.

RTR500BM Log Messages

Log Message Explanation Possible Solution
All Events are disabled Autonomous operations* are set to OFF.
*Auto Transmission of Current Readings / Warning Monitoring / Auto Transmission of Recorded Data
  • Set autonomous operations (Auto Transmission of Recorded Data / Warning Monitoring / Auto Transmission of Current Readings) to ON.
AutoDownload: Settings are incomplete("FTP / HTTP") Recorded Data Transmission Settings Abnormality.
  • Check for mistakes in the Transmission Settings for Sending Recorded Data.
  • Re-do the Settings for Transmission Settings for Recorded Data.
BLE Auth Error Bluetooth password authentication failed.
  • Verify that the BLE password is correct.
BLE Connect Bluetooth was connected.
BLE Disconnect Bluetooth was disconnected.
Channel Busy There is no free wireless communication channel.
  • Make sure there are no devices nearby that emit strong electromagnetic waves.
  • Try changing the channel used for wireless communication.
Condition ALL Clear Cleared the information about the recorded data and warning data stored in the Base Unit.
CurrentReadings: Disable Transmission of Current Readings is set to OFF.
CurrentReadings: Settings are incomplete("FTP / HTTP") Current Readings Data Transmission Settings Abnormality.
  • Check for mistakes in the Transmission Settings for Sending Current Readings.
  • Re-do the Settings for Transmission Sending Current Readings.
CurrentReadings:Error Current readings transmission failed (Cause: Network connection error).
  • Check to see if Current Readings data can be sent using a Transmission Test.
CurrentReadings:Success Transmission of Current Readings Data was successful.
der file write error "file size" Updating of Root Certificate failed.
  • Reinstall the root certificate (if the HTTP connection destination has been set to Custom).
der file write success x-x Updating of Root Certificate was a success.
Download:Error ("serial number")
Rec Data Transmission : Error ("serial number")
Transmission of Recorded Data failed.
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Error FTP ("serial number")
Rec Data Transmission : Error ("serial number") via FTP
Transmission of Recorded Data failed (FTP).
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Error HTTP ("serial number")
Rec Data Transmission : Error ("serial number") via HTTP(S)
Transmission of Recorded Data failed (HTTP(S)).
  • Check to see if Recorded Data can be sent using a Transmission Test.
Download:Success ("serial number")
Rec Data Transmission: Success ("serial number")
Transmission of Recorded Data was successful.
Download:Success FTP ("serial number")
Rec Data Transmission : Success ("serial number") via FTP
Transmission of Recorded Data (FTP) was successful.
Download:Success HTTP ("serial number")
Rec Data Transmission : Success ("serial number") via HTTP(S)
Transmission of Recorded Data (HTTP(S)) was successful.
EDWLS http(s) send test Recorded data transmission test started.
EMONS http(s) send test Current readings data transmission test started.
Enter STBY Standby mode started.
ETGSM http(s) send test Communication test started(HTTP(S)).
ETWAR http(s) send test Warning data transmission test started.
Event:Download
Event started (Rec Data Transmission)
Autonomous operation started (Auto Transmission of Recorded Data)
Event:Download/Monitor
Event started (Current Readings and Rec Data Transmission)
Autonomous operations started (Auto Transmission of Current Readings and Recorded Data)
Event:Download/Warning
Event started (Rec Data Transmission / Warning Monitoring)
Autonomous operations started (Auto Transmission of Recorded Data / Warning Monitoring)
Event:Download/Warning/Monitor
Event started (Warning Monitoring / Current Readings and Rec Data Transmission)
Autonomous operations started (Warning Monitoring / Auto Transmission of Current Readings and Recorded Data)
Event:Monitor
Event started (Current Readings Transmission)
Autonomous operation started (Auto Transmission of Current Readings)
Event:Warning
Event started (Warning Monitoring)
Autonomous operation started (Warning Monitoring)
Event:Warning/Monitor
Event started (Warning Monitoring / Current Readings Transmission)
Autonomous operations started (Warning Monitoring / Auto Transmission of Current Readings)
Exit STBY Standby mode ended.
Failed to Get Date/Time from APN The LTE module failed to retrieve the time.
FTP File Not Open Failed to read the FTP file.
  • Check the Permission Settings for the destination directory of the FTP server.
FTP File Send Error "status code" Other FTP transmission error
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
FTP Login Error "status code" FTP server login failed.
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
FTP Not Create
FTP Not Connected
FTP server connection failed.
  • Make sure the Passive Mode/Active Mode setting is correct.
  • Verify that the FTP Port Number is correct.
FTP Send Error FTP transmission failed.
  • Check that the IP Address / Host Name of the FTP server is correct.
  • Confirm that the FTP User ID and Password are correct.
  • Check that the ON/OFF setting for Passive Mode is correct.
  • Verify that the FTP Port Number is correct.
HTTP 400 Bad Request The requested contents contain a format error (HTTP).
HTTP 403 Forbidden Access to the server is denied (HTTP).
HTTP 406 Not Acceptable There is no Registration Information for the device on the server (HTTP).
  • Register the Base Unit to WebStorage.
HTTP 500 Server Error The server encountered an unexpected error (HTTP).
HTTP 503 Service Unavailable The server encountered an error (HTTP).
HTTP Acquired IP Failed "error code" HTTP(S) communication cannot be performed because another request is being executed.
HTTP body send Error "status code"("file type") Failed to send a request body to the server(HTTP(S)).
HTTP Connect Error "status code" Failed to connect a session to the server(HTTP(S)).
Http Connection Test: Failure Communication test failed.
Http Connection Test: Success Communication test was successful.
HTTP DNS "hostname" Error "status code" HTTP(S) server name resolution failed.
HTTP Error Other HTTP communication error
HTTP Improper HTTP header format The format of the request header is invalid (HTTP).
HTTP initialize Error "status code"("file type") Failed to prepare for transmission of the request to the server(HTTP(S)).
HTTP Post start HTTP(S) communication resumed.
HTTP Post stop("command number") HTTP(S) communication has been suspended because another request is being processed.
HTTP request send Error "status code"("file type") Failed to send a request header to the server(HTTP(S)).
HTTP:["command name"] "error code" Command executed via HTTP(S).
HTTPS 400 Bad Request The requested contents contain a format error (HTTPS).
HTTPS 403 Forbidden Access to the server is denied (HTTPS).
HTTPS 406 Not Acceptable There is no Registration Information for the device on the server (HTTPS).
  • Register the Base Unit to WebStorage.
HTTPS 500 Server Error The server encountered an unexpected error (HTTPS).
HTTPS 503 Service Unavailable The server encountered an error (HTTPS).
HTTPS Improper HTTP header format The format of the request header is invalid (HTTPS).
HTTPS Status "status code" Other HTTPS communication error.
Log clear The log has been cleared.
LTE Init: APN Set Failure LTE module APN settings failed.
LTE Init: ATE0 No response No response detected from LTE server.
LTE Init: CFUN=1 Failure The LTE module did not operate properly.
LTE Init: Network Online Failure LTE module could not connect to APN (or could not find one).
  • Make sure that the APN is correct and retry.
LTE Init: No Carrier Signal The LTE module couldn't detect a radio signal.
  • Check the LTE antenna connection.
LTE Init: Pin Check Failure The LTE module operation stopped upon PIN lock.
  • Make sure that the PIN is correct and retry.
LTE Init: SIM Card Detect Error No SIM card was detected.
  • Make sure that a SIM card has been properly inserted.
LTE Init: SIM Card Detect Error The LTE module while in operation could not detect a SIM card.
LTE Init: SIM Card Read Info Error The LTE module while in operation could not read the SIM card information.
LTE Init: SIM7600 Status Pin (Not Active) The LTE module operation stopped upon PIN lock.
  • Make sure that the PIN is correct and retry.
LTE Init: Time Update Failure The LTE module failed when trying to update the time.
Network Not Ready Network is not ready.
No Auto-Sending schedule There are no settings made for sending Recorded Data.
No Carrier The LTE module couldn't receive a signal.
  • Check the LTE antenna connection.
nx_ppp_dns_address_get failed Status: "status code" Failed to get the IP address of the primary DNS server.
nx_ppp_secondary_dns_address_get failed Status: "status code" Failed to get the IP address of the secondary DNS server.
PIN Change Success("old PIN"->"new PIN") Changes made to the PIN were successful.
PIN Change Success(PUK) PIN change (using PUK) was successful.
PIN Change:Error An unexpected error was encountered when setting the PIN.
PIN Change:Error 1 An unexpected error occurred when changing the PIN (using PUK).
PIN Change:Error 2 An unexpected error was encountered when setting the PIN.
PIN Change:PUK required When setting the PIN, you need to enter the PUK number.
  • It is necessary to make PUK settings.
PIN Change:SIM Error A SIM error occurred when setting the PIN.
PIN Error An unexpected error occurred when entering the PIN.
PIN Error(incorrect) The entered PIN was incorrect.
  • Make sure that the PIN is correct and retry.
PIN Error(incorrect)("old PIN"->"new PIN") The entered PIN was incorrect.
  • Make sure that the PIN is correct and retry.
PIN Incorrect("PIN") PIN is incorrect.
  • Make sure that the PIN is correct and retry.
PIN Input OK PIN entry was successful.
PIN NOTREADY The PIN has not been entered or settings not made.
  • It is necessary to make PIN settings.
PIN Ready The SIM is not locked with a PIN.
Power Failure AC = "AC adapter connection (OFF / ON)", BATT = "battery capacity" The power is off or the battery voltage is insufficient.
  • Check the external power supply.
  • If using batteries, try replacing with new ones.
Remote Unit is not registered No Remote Units have been registered.
  • Register Remote Unit(s) to the Base Unit.
Restart by command Base Unit was restarted by external command.
Restart SIM7600 Module The LTE module was restarted.
RF Thread Busy Other wireless communication is in operation.
  • Please wait for a while and try again.
RFM RESET Restarted the wireless module.
SIM ERROR The SIM card returned an error when entering or setting the PIN.
SIM Error A SIM card error occurred when entering the PIN.
SIM INITIAL Wait Due to a different process in progress, the SIM card was not accessible.
SIM INITIAL Wait A SIM error occurred when checking the PIN.
SIM Lock Off The SIM card lock was deactivated.
SIM Lock Off Success("PIN") The SIM lock was successfully deactivated with this PIN (xxx).
SIM Lock On The SIM card lock was activated.
SIM Lock On Success("PIN") SIM lock was successfully activated with this PIN (xxx).
SIM Lock On-Off:Error An unexpected error occurred when changing the SIM lock status.
SIM Lock On-Off:Lock mode error("PIN") SIM lock activation with this PIN (xxx) failed.
  • Make sure that the PIN is correct and retry.
SIM Lock On-Off:Open mode error("PIN") Deactivating the SIM lock with this PIN (xxx) failed.
  • Make sure that the PIN is correct and retry.
SIM Lock On-Off:Open mode error("old PIN"->"new PIN") Changing the SIM Lock with new PIN failed.
SIM Lock On-Off:PIN Empty When making changes to the SIM lock status, there were no PIN settings.
SIM Lock On-Off:PIN Incorrect 2("PIN") When making changes to the SIM lock status, the PIN did not match.
  • Make sure that the PIN is correct and retry.
SIM Lock On-Off:PIN Incorrect("PIN lock no"-"PIN") When making changes to the SIM lock status, the PIN did not match.
  • Make sure that the PIN is correct and retry.
SIM Lock On-Off:SIM Error A SIM card error occurred when changing the SIM lock.
SIM Lock On-Off:SIM PUK Lock Upon making changes to the SIM lock status, the PUK lock will be activated.
  • It is necessary to make PUK settings.
SIM PIN required & PIN Empty A PIN is necessary but has not been entered.
  • Make necessary PIN settings.
SIM PUK Lock The SIM is locked. The PUK number must be entered.
  • It is necessary to make PUK settings.
SIM UART ERROR The SIM card encountered an unexpected error during the PIN check process.
SIM Uart Error An unexpected error occurred when checking the PIN.
SNTP error Unable to connect to SNTP server.
System File Error Failed to read settings file.
  • Change settings using the Settings Utility or Smartphone App.
  • Restart the Base Unit.
System File OK Setting file has been read successfully.
Time Update UTC: "yy/mm/dd", "hh:mm:ss" (User Diff: "time difference") The UTC time has been updated.
Unexpected AT Response "command name" An unexpected AT command response was received.
Unit Registration file Update Updating of Registration File was a success.
USB Connect USB cable was connected.
USB Disconnect USB cable was disconnected.
Warning:Error Transmission of Warning Data failed.
  • Check to see if Warning Data can be sent using a Transmission Test.
Warning:Success Transmission of Warning Data was successful.
WatchDog: ... Base Unit was restarted by Watchdog.
Welcome to RTR500BM - T&D Corporation "firmware version" Message at Base Unit Startup