RTR500BW for Windows (EU)

Software for carrying out settings and managing data for the RTR500BW and RTR-500NW/AW.


Software for carrying out settings and managing data for the RTR500BW and RTR-500NW/AW.
Note: “RTR-500W for Windows” was renamed to “RTR500BW for Windows” to add support for the new model.

Compatible Products RTR500BW, RTR-500NW/AW
Version Ver. 2.20 (EU) (August 24, 2023)
File Name app-rtr500bwwin-220-eu.exe (EU)
File Size 121 MB (EU)
Operating Environment Compatible OS *1
Microsoft Windows 11 64bit English
Microsoft Windows 10 32/64bit English
Copyright T&D Corporation
Replication Copying to another media is expressly forbidden
*1: For installation, it is necessary to have Administrator (Computer Administrator) rights.

Important Notes

Installation Procedure

  1. Double-click the update package to extract it to your hard drive.
  2. Follow instructions in Set up Program.
  3. RTR500BW for Windows will automatically be installed on the Hard Disk.

Revision History

Ver. 2.20August 24, 2023

  • When deleting a registered Remote Unit or Repeater from the Base Unit, the Remote Unit or Repeater is now initialized automatically.
  • Added a warning message that appears when you attempt to change the recording interval from the Remote Unit's Properties window, indicating that all recorded data will be deleted by applying the change.
  • Fixed some links which linked to previous model's Help (for RTR-500NW/AW).
  • Changed the spelling from "judgement" to "judgment" for Warning Judgment Time in Warning Settings.
  • Updated the User’s Manual and Help file.

Ver. 2.12January 11, 2023

  • Fixed the following problem that occurred in Ver.2.11 of RTR500BW for Windows.
    - When registering a Remote Unit to the RTR500BW via optical communication, abnormal program termination occurred by unplugging the USB cable before receiving a response from the Remote Unit.

Ver. 2.11October 21, 2022

  • Fixed a problem where the RTR500BW could not connect to T&D WebStorage Service when the Connection Destination was selected in HTTP Settings in the order of "T&D WebStorage Service" → "Custom" → "T&D WebStorage Service".
  • Added a function to display an error code when the signal strength test fails due to a timeout via LAN.
  • Added the software version info to the file output from [Output Log and Settings].
  • Lengthened the timeout for performing [Output Log and Settings].
  • Updated the Help file.

Ver. 2.10June 21, 2022

  • Changed the default setting of the Recorded Data Transmission Schedule from Every Day 6:00 to Every Day at an hour determined by the time of first communication between the Base Unit and the software via USB.
  • Fixed an issue that occurred when setting “Auto Transmission of Current Readings” to OFF, “Warning Monitoring” to ON, and “Warning Monitoring Interval” to 5 min for a RTR-500NW/500AW, “Monitoring Interval (of Current Readings)” was set to 1 min instead of 5 min.
  • Added the “RTR500BW + RTR-600 Setup Guide (PDF)” to the Start menu.
  • Updated the User’s Manual and Help file.

Ver. 2.09March 04, 2022

    • Changed the following menu names in the RTR500BW Settings Utility:
      - Main Window > Operation > “Get Base Unit Log” to “View Base Unit Log”
      - HTTP Settings > “HTTP” to “HTTP(s)” (The function itself remains the same.)
    • Fixed a problem that occurred when checking signal strength in “Auto” Wireless Route Settings, where “Would you like to retry?” message did not appear when wireless communication with RTR505B failed.
    • Updated the Settings Copy Tool from Ver.1.06 to 1.07.

Ver.2.08December 15, 2021

  • The Settings Copy Tool application is now included in the software; it can be started from the launcher.
  • Fixed the following problems that occurred in the Signal Strength Test when the Wireless Route Setting was set to [Auto].
    Battery level warning message is not displayed correctly.
    The test sometimes ends in failure.
    The progress bar does not show the correct value when only the Repeater is selected for the test.
  • Changed some menu and setting names in the RTR500BW Settings Utility (before → after).
    [Current Readings / Warning Settings] and [Recorded Data Transmission Settings] Screens:
    Recipient Folder → Destination Folder
    [Downloading Recorded Data] Screen:
    Specify by Time: XX hour(s) before → Specify Time Period: Latest XX hour(s)
    Number of Readings: XX → Specify Number of Data: Latest XX readings

Ver. 2.07 July 28, 2021

  • Corrected or changed some error messages to clarify the situation.
    ・Error indication when the connection to the server fails due to a TCP error (From error code to the ”TCP Session Error” message)
    ・Error message when attempting to register an unsupported Remote Unit (From “This Remote Unit is not compatible with the RTR-500W” to “This Remote Unit is not compatible.”)
  • Added a pop-up message to inform the user that the previously recorded data will be deleted by starting a new recording.
  • Added a pop-up message to prompt the user to review the Warning Settings when changing the Scale Conversion Equation for the Remote Unit for which Warning Monitoring has been set to ON.
  • Added the "Output Log and Settings" command to the Operation menu of the main window.
  • The HTTP Settings cannot be applied now without entering the HTTP Server (IP address) when “Custom” is selected in the Connection Destination box.
  • Added the “Low Speed Operation” setting (OFF/128/200/512Kbps) to the Network Settings.
  • Removed the “EUC-JP” option from the Character Encoding in the FTP Settings. It is now fixed to “UTF-8”.

Ver. 2.06 May 21, 2021

  • Changed the specification to stop autonomous operations such as data transmission during the configuration via LAN.
  • Removed the “No Conversion” option from the Character Encoding menu in the FTP Settings.

Ver. 2.05 April 19, 2021

  • Added “T&D Data Server” to the selection of Connection Destination in HTTP Settings.
    ※T&D Data Server must be Ver.2.20 or later in order to be set as the connection destination.
  • Fixed a problem where the Clear button in the [Check Signal Strength] window did not work when the wireless route was set manually.
  • Added a function to change the FTP port number.
  • Added a function to configure the MTU (Maximum Transmission Unit) size.
  • Fixed a problem where the Settings Table did not show correct information for the Secure Connection (HTTPS) and Warning Monitoring settings.

Ver. 2.03(EU) December 7, 2020

  • The software is now only available in English.
  • The software name has been changed from "RTR-500W for Windows" to "RTR500BW for Widows" to added support for the RTR500BW and RTR500B series loggers.
  • Updated the USB driver.
  • The included applications "Temperature/Humidity Graph" and "Multi-Scale Graph" have been changed to "T&D Graph".

Ver. 1.48(EU/US) April 22, 2019

  • Fixed a problem that occurred when registering a Repeater, where you can set the group name that exceeds the maximum number of characters (8 characters).
  • Updated the USB driver.

Ver. 1.47(EU/US) December 14, 2018

  • Increased the character limit for FTP password.
  • Updated the USB driver.

Ver. 1.46(EU/US) November 24, 2015

  • When downloading recorded data from the [Download Recorded Data] menu, the TRZ file is now created using the time zone setting of the RTR-500W. That is, the same time zone setting used by the RTR-500W for Automatic Downloading and Sending of Recorded Data.

Ver. 1.45(EU/US) October 01, 2014

  • The Properties display for the \"Auto Calibration\" function in RTR-576 was changed.

Ver. 1.44(US) February 05, 2014

  • A problem was fixed in the RTR-500W Settings Utility, where the recording could not be started for RTR-500 Series Remote Units when an RTR-601 has been registered as a Remote Unit.

Ver. 1.43(EU/US) December 01, 2013

  • A change has been made to enable selection of the conditions for warning transmission.
  • A change has been made to enable selection of the conditions for warning with contact output.
  • The RTR-500W for Windows version 1.43 needs to be used in combination with the RTR-500NW/AW Firmware version 2.30 or later.

Ver. 1.42(EU/US) July 02, 2013

  • The \"Auto-Sending of Recorded Data\" function can now be set using a specific time interval as well as setting specific dates and times.
  • The RTR-500W for Windows version 1.42 needs to be used in combination with the RTR-500NW/AW Firmware version 2.10 or later.

Ver. 1.41(EU/US) April 26, 2013

  • Applications are now started through an application launcher.

Ver. 1.40(EU/US) October 16, 2012

  • Made compatible with the RTR-507 and RTR-576.

Ver. 1.24(EU) April 09, 2012

  • A problem was fixed in the RTR-500W Settings Utility, where recorded data could not be downloaded from the RTR-505 using the \"Download Recorded Data\" function.

Ver. 1.23(EU/US) February 08, 2012

  • Fixed a problem that occurred when registering a new Remote Unit, where information of some previously registered Remote Units was occasionally erased.

Ver. 1.21(EU/US) September 30, 2011

  • Made Compatible with T&D\'s new application \"Current Readings Monitor\".(EU/US)
  • Support has been added for RTR-505.(EU)
  • Removed \"Adjustment Tools\" and \"Data Downloading Tools\" which have now become separate programs.(EU)

Ver. 1.20(US) July 01, 2011

  • Support has been added for RTR-505.
  • Removed \"Adjustment Tools\" and \"Data Downloading Tools\" which have now become separate programs.

Ver. 1.11(EU) March 29, 2011

  • A problem was fixed in the RTR-500W Settings Utility, where the file name could not be set from [Settings for Monitoring Current Readings] and [Auto-Download Settings].
  • A problem was fixed in the Temperature / Humidity Graph, in which the certain XML format files (TRZ) could not be opened.
  • A problem was fixed in the Adjustment Tools, in which abnormal program termination occurred.

Ver. 1.10(EU/US) January 26, 2011

  • A function was added to allow the User to select whether or not to attach an XML file when sending Current Readings via e-mail.

User Agreement


  1. Although T&D Corporation has carried out operational tests on RTR500BW for Windows (EU), hereafter referred to as "the software", we cannot guarantee that all operations will work properly under all conditions.
  2. T&D Corporation shall not accept any responsibility for any damage whether direct or indirect that results from the usage of the software.
  3. Specifications of the software may be subject to change and service may be terminated without advance notice to the user. In such a case T&D Corporation shall not be responsible for any damages whether direct or indirect from the inability to use the software.
  4. T&D Corporation has no obligation to correct any defects found in the software.


  1. All copyrights for the software, including all of the programs and all related documents, are the sole property of T&D Corporation.
  2. The software is for use free of charge. Redistribution is permitted as long as it is to others for non-profit. In this case, all terms and conditions as written in the above disclaimers automatically transfer and hold true and valid for the party to which the program was redistributed. Please note that if you wish to commercially redistribute the program please contact your local distributor or T&D representative.
  3. The reprinting or redistribution for commercial purposes whether in part or in whole, in magazines or as a part of any product is strictly forbidden without the expressed consent of T&D Corporation. Any inquiries concerning commercial redistribution should be directed to the Sales Department of T&D Corporation.
  4. Please do not attempt to make any changes or modifications to the software.
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