T&D 500B Utility Mobile App

Introduction

T&D 500B Utility is a settings app designed to be used with RTR500BW/RTR500BM and a smartphone/tablet.
Settings can either be made via Bluetooth® for devices in close range and for those at a distance via a browser and T&D WebStorage Service.

Compatible Products

Base Units	RTR500BW, RTR500BM
Remote Units	RTR500B Series Data Loggers: RTR501B/502B/503B/505B/507B (including L types) RTR-500 Series Data Loggers*: RTR-574/576 (including S types), Discontinued: RTR-501/502/503/507S/505-Pt/505-TC/505-mA/505-V/505-P (including L types)
Repeaters	RTR500BC Discontinued: RTR-500*
* Settings for RTR-500 Series data loggers cannot be made via Bluetooth, but can be done using optical communication with a Base Unit.

Getting Ready

Installing the "T&D 500B Utility"

Search for TandD 500B Utility in the App Store, or install it from our T&D Website. Please check if it is compatible with your mobile device and OS Version.
T&D Website> Software > T&D 500B Utility Download

Create a T&D Web-Based Storage Service Account

Log in to T&D WebStorage Service, and add your device by serial number and registration code.
If you do not already have an account, register a new user account.

• Managing your account can be done directly from the app. (For details see: [T&D WebStorage Service Account Management])

Things Necessary for Using a LAN Connection (RTR500BW)

LAN Cable (for wired LAN)
Wireless LAN Access Point (for wireless LAN)
HUB, Router, etc (when necessary)

SIM Card (RTR500BM)

Prepare a SIM card that meets the requirements and insert it in the device.
See [RTR500BW/500BM/500BC] - [SIM Card Preparation] for the requirements.

Getting Remote Units and Repeaters Ready

Insert batteries and attach sensors. For details about using Remote Units and Repeaters see [RTR500BW/500BM/500BC] or see [RTR501B/502B/503B/505B/507B] section in this Help.

Initial Settings Wizard

When making settings in a device for the first time, the Initial Settings Wizard will open. It will guide you with on screen instructions to complete the necessary settings to get you started.
Please make sure your mobile device's Bluetooth is ON.

1. Connect the Base Unit to power and open the T&D 500B Utility app.

2. Tap on the device shown in the app screen you wish to register and the Initial Settings Wizard will open.

   

3. Enter your password to allow for settings to be made. The default password is "password".

4. Make entries by following the on-screen instructions.
   It is possible to skip settings and complete them later, as well as, re-open the Initial Settings Wizard at a later time. (For details see: [Settings Menu] - [System])

Top Screen

This screen appears when you open the app.
From the tabs at the bottom, select the connection method to display the appropriate settings menu.

Top Screen Icons

Messages

Communication status messages, such as below, may appear in the top screen of the [WebStorage] tab.

Communication Failure

This will appear when continual communication errors occur with T&D WebStorage Service.

Waiting for Transmission...

This will be appear next to Base Units which have been registered to T&D WebStorage Service but for which no transmission of data has yet occurred. Even by tapping on these you cannot move to the Settings Menu.

Settings Menu

After selecting which connection method you want to use from the Top Screen Tabs [Nearby Devices] or [WebStorage] , by tapping on a Base Unit on the list you will move to the Settings Menu for that Base Unit.

Upon opening, a message will be displayed showing the status of the Base Unit when the app communicates with the Base Unit via Bluetooth or via T&D WebStorage Service.
If an error message is displayed, please refer to the message, check the settings and if necessary make changes.

When you see the [There are unapplied settings] message:
Since the Base Unit checks T&D WebStorage Service every 10 minutes for pending settings, some settings made from the [WebStorage] tab may have not yet been applied and are still pending. By tapping on [View Pending] it is possible to check on which settings have yet to be applied and cancel settings if desired.

Below shows info about settings available depending on the connection method. For more details, click on setting items in the table below.

Connection Method			Bluetooth Communication	T&D WebStorage Service
Usage			Direct connection with nearby devices (Manual connection at user discretion)	Connection via the Internet (Automatic connection at set interval*1)
What can this app do?	Basic Settings	Base Unit Name
		Connection Password		−
		Clock Settings
		GPS Function		−
	Registered Devices	Registration		*2
		Settings Changes (Excluding Frequency Channel)
		Wireless Routes / Signal Strength Test		−
		Programmed Recording Start
	Network Settings (RTR500BW)			−
	Mobile Communication Settings (RTR500BM)			−
	Sending Current Readings
	Warning Settings	Email Notification
		SMS Notification*3	−	−
	Sending Recorded Data
	System	Operation Log
		Opening Initial Settings Wizard		−
	Tools	View Base Unit Settings History		−
		View Remote Unit / Repeater Settings		−
		Initialize Base Unit / Remote Unit / Repeater		−
		Remote Unit Firmware Update / Update History		−
	T&D WebStorage Service Account Management		−
*1 The Base Unit checks T&D WebStorage Service every ten minutes for any pending settings. The interval can be changed via software for Windows. *2 Use the app to connect to nearby Remote Units and Repeaters and also connect via the Internet to enable registration of these units to distantly placed Base Units. *3 Warning notification via SMS is available for RTR500BM and can be enabled via software for Windows.

Basic Settings

Base Unit Name

Displayed as Model_Serial Number.
When using multiple Base Units the name can be edited for easier identification.
Base Unit Names will be applied as follows:

• In warning mails sent from T&D WebStorage Service.
• In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves).
• In Recorded Data file names and within the files themselves.

Base Unit Description

Here you can enter a description for the Base Unit if you wish.
For example, when using multiple units in multiple places, entering the installation location and administrator will make it easier to identify units.

Base Unit Password

Password is required to connect to a Base Unit via Bluetooth or LAN. (Default Password: "password")

• Passwords must be alphabet or numerals from 6 to 64 characters.
• Current password can be checked by tapping the icon () to the right of the input field. To change the password, enter a new password and tap [Apply]. (Only available via Bluetooth)

Clock Settings

Specify the region in which the unit is being used.

GPS Function (RTR500BM)

By turning ON, GPS information will be added to the Current Readings file (xml).

• To use this function, also turn on the [Current Readings Transmission] in [Sending Current Readings], and specify the transmission method.
• Please purchase a commercially available GPS antenna.
• It is necessary for the customer to create a program to visualize the GPS data.
• It is possible to download GPS data in CSV/GPX formats from the [Devices] menu of T&D WebStorage Service.

Others (Temperature Unit)

Make settings for the unit of temperature to be used in the Remote Unit recorded data and in the display of the Remote Unit.
This cannot be changed after the Remote Unit has been registered. If you wish to change this setting, it is necessary to first delete the registration from the Base Unit and then make changes.

Registered Devices

The Registered Devices screen has 4 tabs for switch between various operations.

Remote Unit Settings

Group Name

If you wish to register a logger to an already registered Group, select the name of the target Group.

Remote Unit Name

Displayed as Model_Serial Number.
When using multiple Remote Units the name can be edited for easier identification.
Remote Unit Names will be applied as follows:

• In warning mails sent from T&D WebStorage Service.
• In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves)
• In Recorded Data File Names and within the files themselves

Frequency Channel

Set a frequency channel for wireless communication to be used by Base Unit, (Repeaters), and Remote Units. In each wireless group up to four frequency channels can be set for use with one Base Unit.

• The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: FAQs - [RTR500BW Settings] or [RTR500BM Settings] - [Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?]
• When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
• To make changes after having finished registering, it is necessary to delete all Remote Units and Repeaters with the same frequency channel setting from the Remote Unit Registration List and then register them again.

Recording Interval

Select from the 15 possible choices.
If the interval is changed, all recorded data stored in the Remote Unit will be deleted.
Below are some examples of recording intervals and maximum recording times.

		RTR501B/502B/ 505B	RTR503B/507B, RTR-574/576
Recording Interval	1 sec	About 4 hr and 26 min	About 2 hr 13 min
	30 sec	About 5 days 13 hr	About 2 days 18 hr
	15 min.	About 166 days 16 hr	About 83 days 8 hr
	60 min.	About 1 year and 10 months	About 11 months

Start Recording by Tapping Apply

By switching this to ON when making settings changes, recording will start upon completing settings by tapping the [Apply] button.
If you are making settings changes to items that are not connected to recording such as Group Name, Remote Unit Name, Download Settings and Bluetooth, then we recommend you switch this to OFF, so that recorded data will not be deleted upon the start of a new recording session.

Warning Settings

Switch to ON to monitor for warnings, and set the "Judgment Time". When a warning condition is detected, a warning is issued only after the judgment counter expires.
By setting to OFF, that unit will be excluded from monitoring for warnings.

• Settings can be made in each channel for "Upper and/or Lower Limits". When an out-of-limit measurement is detected and continues for the set Judgment Time, a warning will be issued.
  (The set limit values are not sent with the warning message.)
• Additional Monitoring Items for RTR505B
  Event: A warning will be issued when the rising or falling pulse continues for the set Warning Judgment Time. (resolution:1 sec)
  Pulse: Settings can be made for upper and lower limits for pulse measurements taken during the set recording interval.

Recorded Data Transmission Settings

Select whether to enable automatic downloading and transmission of recorded data to the Base Unit.

• Auto-download / sending of recorded data will not occur for those Remote Units that are set to OFF.

Bluetooth

Here you can switch Bluetooth Communication ON or OFF.
Set a passcode (4-8 digit number) to be used for Bluetooth communication.

• The same passcode can be used for all devices.
• Passcode can prevent unauthorized access and operation via Bluetooth from other mobile devices.
• To change the passcode, tap the Passcode field. You will be asked to enter the current passcode and then a new one.
• Current passcode can be checked by tapping the icon () to the right of the input field. (Only available via Bluetooth)

[Apply] Button

Tap here to send the settings to the Base Unit.

Setting Items for RTR505B/RTR-505

Model number of input module shown within ( ).

Sensor Type (TCM-3010, PTM-3010)

Select the type of sensor connected to the input module.
For TCM-3010: K, J, T, or S
For PTM-3010: Pt100 or Pt1000

• When replacing a sensor with a different type, make sure to change this setting to reflect the type which is connected.

Recording Method (VIM-3010, AIM-3010)

Make settings for the recording method for measurements.
Instantaneous Value: Records the instantaneous value measured at each recording interval.
Average Value: Records the average value of the measurements taken every second within the recording interval.

Scale Conversion Equation (VIM-3010, AIM-3010, PIC-3150)

Make settings for when using scale conversion. This has no reflection on what is displayed on the LCD display of the Remote Unit.

Use y=ax+b: Select this when the values for both the slope (a) and intercept (b) are already known.
Specify 2 points: Select this when both the input values from the sensor and the post-conversion values are known at two points. (See the sensor user’s manual for details)

• If desired, a string of characters can be input directly to show the "Unit of Measurement" for the value after scale conversion.

Preheat / Preheat Time (VIM-3010)

Select ON if you wish to control the sensor power supply. It transmits a preheat signal that is synchronized with the recording interval to turn sensors ON before and OFF after measuring and recording.

• Because the sensor does not measure except during a recording session, the Remote Unit LCD will refresh at each recording interval.
• The length of preheat time will differ upon your sensor. Please check the specifications for the sensor being used.
• If the set preheat time is equivalent to or longer than the recording interval, current will be continually supplied to the sensor.

Measurement Range (VIM-3010)

Make settings here for the range of measurement. The Remote Unit LCD will change to reflect the set measurement range.
V Range
Measurement Range: 0 to 22V
Resolution: Automatically changes from 0.1mV to 10mV according to the input signal.
Display Unit: V (fixed)
mV Range
Measurement Range: 0 to 999.9mV
Resolution: Automatically changes from 0.1mV to 0.4mV according to the input signal.
Display Unit: mV (fixed)

• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

Pulse Signal Type (PIC-3150)

Make settings here for the pulse signal type to be recorded.
Rising: Records the number of rising pulses during the set recording interval.
Falling: Records falling pulses during the set recording interval.

Chattering Filter (PIC-3150)

If you wish to use the filter for eliminating chattering which occurs due to changes in polarity, this should be switched to ON.
ON: 15Hz or less
OFF: 3.5kHz or less
(when using square wave signals of 0-3V or higher)

• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

Target Item for Warning Monitoring (PIC-3150)

Select the target item from Pulse or Event (rising or falling) and judgment time for warning monitoring.
Display resolutions for monitoring each target item are follows:
Pulse: one-sixtieth of recording interval (minimum of one second)
Event: 1 sec

Noise and Vibration

Make settings for the sampling interval, calculation percentage and calculation time period.

Repeater Settings

The wireless communication range can be extended by placing a Repeater in between a Base Unit and a Remote Unit.

Group Name

Specify the Group to which the Remote Units are registered that you wish to add a Repeater.

Name

Will be displayed as Model_Serial Number.
When using multiple Repeaters the name can be edited for easier identification.

LCD Display

If desired for identification, enter a unique 3 digit (alphabetic and/or numerical) name for the Repeater.

• It will appear in the screen of the Repeater.

Frequency Channel

Set the frequency channel for Repeater to the same one as the Remote Unit to which you wish to communicate.
In each Wireless Group up to four frequency channels can be set for use with one Base Unit.

• The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: FAQs - [RTR500BW Settings] or [RTR500BM Settings] - [Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?]
• When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
• To make changes after having finished registering, it is necessary to delete all Remote Units and Repeaters with the same frequency channel setting from the Remote Unit Registration List and then register them again.

Bluetooth

Here you can switch Bluetooth Communication ON or OFF.
Set a passcode (4-8 digit number) to be used for Bluetooth communication.

• The same passcode can be used for all devices.
• Passcode can prevent unauthorized access and operation via Bluetooth from other mobile devices.
• To change the passcode, tap the Passcode field. You will be asked to enter the current passcode and then a new one.
• Current passcode can be checked by tapping the icon () to the right of the input field. (Only available via Bluetooth)

Network Settings (RTR500BW)

Here you can make Wired and Wireless LAN Settings as well as check the network connection status.

Wired LAN Settings

Configuration Method

The default setting is Auto (IP). Normally, there is no need to change settings.

If you wish to use a static IP address, change to Manual setup and make appropriate settings for the IP address, subnet mask, default gateway and DNS server address.

Wireless LAN Settings

Add by Search

The Base Unit will search for available nearby access points and display them in a list. Select the desired access point and enter the password if necessary.

Add Manually

Enter the access point information (network name, security, password) manually and tap [Apply].
If necessary, fixed IP addresses and other settings can be entered here.

Accepted Settings Lengths
SSID (Network Name): Up to 32 characters
Security (Password)
WEP: 13 Characters
WPA/WPA2 PSK : Password 8 to 63 characters / 64 digit hexadecimal value

Add from History

Select the desired access point from the archived list of previously used access points. This is especially useful for adding multiple loggers to the same network and can be used for the second and all subsequent loggers.

Upload to...

T&D WebStorage Service

Select this to send data to T&D's cloud service with English display.

Ondotori Web Storage (Japan)

Select this to send data to T&D's cloud service with Japanese display.

Test

Tap [Test] to check the network status of the Base Unit.
If the test fails, see the explanation and make settings changes as necessary.

Mobile Communication Settings (RTR500BM)

Here you can make mobile communication settings as well as check the connection status of the SIM card in the device. Note that the RTR500BM needs to be connected to the power source (supplied AC adaptor or batteries) to carry out mobile communication.

• This menu is not available via WebStorage.

APN Settings

Select APN from List: Select your APN (Access Point Name). If your APN is not in the list, select [Enter Manually] and enter the APN settings manually.
Edit APN Settings: You can change the APN settings here.

Upload to...

T&D WebStorage Service: Select this to send data to T&D's cloud service with English display.
Ondotori WebStorage: Select this to send data to T&D's cloud service with Japanese display.

SIM Security

PIN Authentication: Check ON to use the PIN authentication, and enter the 4-digit PIN code.
Change PIN Code: This allows you to deactivate the currently set PIN and set a new PIN.

• The Personal Identification Number (PIN) is a passcode to prevent theft or loss of the device or service, or unauthorized use by a third party.

[Apply] Button

Tap here to send the settings to the Base Unit.

Sending Current Readings

Use this to have the Base Unit connect with Remote Units via wireless communication at the set interval, retrieve current readings (latest measurements) and send to T&D WebStorage Service, where they can be monitored anytime, anywhere via the internet.

Current Readings Transmission

Set to ON to have current readings sent automatically.

Transmission Interval

Select the transmission interval from 11 choices (2 minutes to 24 hours).

[Apply] Button

Tap here to send the settings to the Base Unit.

[Test]

Tap to test if connection with T&D WebStorage Service is possible.

Warning Settings

Make settings here to monitor for warnings.

Warning Monitoring

Switch to ON if you wish to monitor for warnings.

• Warning Monitoring will not be carried out for those Remote Units which have Warning Monitoring set to OFF in Remote Unit Settings.
• Alerts are shown on the top page of T&D WebStorage Service.

Monitoring Interval

Select the monitoring interval from the 2 choices below.
RTR500BW: 1 or 5 minutes
RTR500BM: 2 or 5 minutes

Email Notification

Switch to ON if you wish to receive warning notification via email from T&D WebStorage Service.

Remote Units to be monitored

Select the target Remote Units you wish to monitor for warnings.

• You can also make changes here to switch ON warning monitoring for Remote Units that are set to OFF.

Contact Output Settings

Here you can specify warning conditions by the type of contact output being used.

• Limit Exceeded, Sensor Error
• Wireless Communication Error
• Battery Error
• Contact Input (RTR500BM)

For details see: [Details of Operations] - [About Warning Monitoring] - [Warning Contact Output Operations]

[Apply] Button

Tap here to send the settings to the Base Unit.

Sending Recorded Data

Use this to automatically download recorded data from target Remote Units at a set day/time or interval and have that data transmitted automatically to T&D WebStorage Service.

Recorded Data Transmission

To carry out auto-downloading and sending of recorded data, select ON.

Schedule Transmission by...

Day and Time:
Up to eight patterns can be set.
If you select more than one date and time, make sure that they are one or more hour apart.
Interval:
Select the transmission interval from 5 choices (30 minutes to 4 hours)
Recorded data will be sent at specified intervals starting from 0:00.
If necessary, you can change the next transmission time (in 10-minute units).

 Note
The default setting is "Day and Time" and Schedule 1 "Every Day (on the hour)", which will be the next full hour after the first communication between the device and the app (mobile or Windows) + 30 minutes.
Examples:
If the first communication occurred at 13:00, the next full hour after 30 minutes will be 14:00. (Default Transmission Schedule: Every Day 14:00)
If the first communication occurred at 13:31, the next full hour after 30 minutes will be 15:00. (Default Transmission Schedule: Every Day 15:00)

Data Range After Restart (RTR500BM)

Specify the range of data for the first transmission after the operation switch is changed from STBY to Run.
Data after Restart Only: This will send only the data recorded after the RTR500BM starts/restarts running.
All Data: This will send all recorded data.

Remote Units Enabled

A list of all Remote Units registered in the target Base Unit appears here. Select the Remote Unit(s) you wish to be enabled for auto-transmission of recorded data.

• You can also make changes here to switch ON auto-upload for Remote Units that are set to OFF.

[Apply] Button

Tap here to send the settings to the Base Unit.

System

View Base Unit Log

This will retrieve and show the operations log for the Base Unit. Please refer to the log for investigation when an error occurs, etc. (See [Base Unit Logs])
You can send and save by tapping the "Share" icon () at the top right of the screen.

• It is also possible to check the log data from the T&D WebStorage Service [Devices] menu. (For details see: [T&D WebStorage Service] - [Device Settings])

Initial Settings Wizard (via Bluetooth)

Tap to open the Initial Settings Wizard at anytime and follow the steps to make settings.
(For details see: Initial Settings Wizard)

View Pending Settings (via WebStorage)

Here you can check the status and results of pending settings.
(When settings were made from the [WebStorage] Tab)
Also you can cancel any yet unapplied settings you no longer wish to make.

Device Info

Here you can check the Base Unit Registration Code*, the Firmware Version and the Communication (RF/Bluetooth) Version.

*If you open this from the [WebStorage] Tab, you will not be able to see the registration code.

Wireless Route Settings

In the Settings Menu, open [Registered Devices] - [Wireless Routes] tab.
Make wireless route settings here for communication between Base Units, Repeaters and Remote Units and carry out tests of signal strength between the various devices.

Manually Setting the Route Tree

1. Tap on a Remote Unit icon in the Route Tree to open the [Route Selection] screen.

2. Select the upper level device in the tree.

   • Select the appropriate Repeater where necessary.
   • To remove a Repeater from the tree, select the Base Unit.

   

3. Tap on [ < ] to return to the previous screen and at the bottom of the screen tap [Apply].
   Test the wireless signal strength.

Deleting Device Registrations

Deleting Remote Units / Repeaters

1. In the Settings Menu of the selected Base Unit, open [Registered Devices].

2. In the upper right corner of the Device List screen, tap [Delete].

3. Tapping the icon () for the target device - [Delete] in that order will start Bluetooth communication and initialize the device. (Recorded data will also be lost.)

   If Bluetooth communication is set to OFF for the Remote Unit, or if the target device is an RTR-500 Series Remote Unit (RTR-501/502/503/505/507S), place it on top of the Base Unit so that optical communication is possible.

4. When the process of deleting the registration information in the Base Unit is completed, the targeted device disappears from the list.

   If you are unable to communicate with the Remote Unit or Repeater because it is not in communication range, not at hand, or malfunctioning, you can tap [Cancel] in the upper right corner of the screen to delete only the registration information on the Base Unit without initializing the Remote Unit or Repeater. In this case, the registration information and recorded data will remain in the Remote Unit or Repeater.

5. Tap [Done] to return to the top screen.

Deleting Base Units

1. In the upper right corner of the top screen (Nearby Devices), tap [Delete].

2. Tap on the icon () - [Delete] to delete.
   After finishing (whether or not you deleted devices) return to the previous screen by tapping [Done].

Tools

Tap the [Tools] tab on the lower right corner of the top screen to view device settings, initialize devices, and/or update Remote Unit firmware.

Settings History

View the settings of the most recently Bluetooth connected Base Unit.

View Device Settings

View the settings of Remote Unit(s) and Repeater(s) that are in Bluetooth communication range.

Initializing Device

Here you can initialize the Bluetooth devices (RTR500B Series Base Unit / Remote Unit / Repeater) within the Bluetooth range.

If you wish to initialize the RTR-500 Series Remote Unit (RTR-501/502/503/505/507S), tap [Initialize via Optical Communication] and carry out optical communication with its Base Unit or Repeater within the Bluetooth range.

Updating Remote Unit Firmware

Here you can update the firmware of the RTR501B/502B/503B/505B/507B within the Bluetooth range.
Please update the Remote Unit which shows "Update available" in the search results.

Bulk Update

Enables simultaneous updates of multiple Remote Units selected manually or automatically.
For details, refer to [Bulk Update Procedure] shown below.

• Note: Obtaining Remote Unit's passcode requires Bluetooth connection with the Base Unit and Base Unit Password. If you do not know the password or the Base Unit's Bluetooth is turned off, please use Individual Update.

Individual Update

Enables individual update of single Remote Units.
For details, refer to [Individual Update Procedure] shown below.

Update History

Shows the device information and results of the update.

Bulk Update Procedure

1. Tap [Obtain Remote Unit's Passcode] under [Bulk Update].
   (Passcode acquisition is not required when updating an unregistered or initialized Remote Unit.)

2. The app starts searching for nearby Base Units via Bluetooth. Select a Base Unit from which you wish to obtain Passcodes for registered Remote Units.
   (If your Base Unit does not appear in the list, its Bluetooth function may be disabled. Enable Bluetooth or use Individual Update.)

3. Enter the Base Unit Password.
   (You will not be prompted for the password if the Base Unit has been connected from the app before.)

   

4. When you see the [Passcode acquisition succeeded] message, tap [OK].

5. Tap [ < ] to go back to the previous screen (Remote Unit Firmware Update menu).

6. Tap [Search for Remote Units] under [Bulk Update].
   Read the pop-up information and tap [I understand this information] to start the search for nearby Remote Units.

   

   Bulk update is performed for the Remote Units with "Passcode Obtained" and "Update Available", as well as unregistered units.
   The Remote Units shown with "Update Available" and "Passcode Not Obtained" mean that they are registered to the Base Unit(s) you have never connected from this app.

7. If you wish to automatically update available Remote Units, tap on the [Auto Update] - [Start].

   It is also possible to manually select the Remote Units in the list. Tapping the unit will start the update process.

   

Stopping the Update Process

To stop all updates in progress, tap [Stop Auto Update] or [ < ] to go back to the previous screen.
By tapping on a Remote Unit in the list, you can stop the update process individually as well.

Individual Update Procedure

1. Tap [Search for Remote Units] under [Individual Update].
   Read the pop-up information and tap [I understand this information] to start the search for nearby Remote Units.

   

2. Tap the Remote Unit shown with "Update Available" in the search list.

   If a particular Remote Unit does not appear in the list, its battery may be low, or the Bluetooth setting may be set to "OFF".
   If you wish to perform an update via optical communication, refer to [Perform via Optical Communication].

3. Enter the Bluetooth passcode for the Remote Unit.

   

4. On the Firmware Update screen, tap [Start] to start the update process.

   

Perform via Optical Communication

For the Remote Units which have been set to "Bluetooth OFF", you can proceed with the update using optical communication with the Base Unit or Repeater.

1. Tap [Perform via Optical Communication] at the bottom of the screen.

   

2. The app will start searching for nearby Base Units and Repeaters. Select the device you wish to use.

3. By placing a Remote Unit on it to communicate via optical communication, the Firmware Update screen will open.

4. Tap [Start] to start the update process.

   

   Do not remove the Remote Unit from the Base Unit or Repeater until the completion message appears.

T&D WebStorage Service Account Management

You can manage your account from the [WebStorage] Tab.

When Using for the First Time

When using for the first time, tap [Login] and follow the on-screen instructions to add a T&D WebStorage Service account.

List of Registered Base Units

This shows a list of Base Units registered to the account on display.

• To add or delete a device from your account, first tap [Edit] in the upper right corner.
• To switch to another account from the one that is on display, tap on [Account Management>].

App Version Info and Support

You can check the version information for the application you are using from the menu icon () in the top screen. Here you can also find help and other useful support information.

Help

Opens this Document

Support Info

Site Link (Support)

Contact

Site Link (Contact Form)
Make sure to select "Product Inquiry" in the Category of Concern.

About Purchasing

Site Link (Distributor List)

Details of Operations

About Sending Current Readings

Basic Process

Current Readings will be sent at the interval set via the smartphone app or the Windows software.

1. The RTR500BW / 500BM communicates via wireless communication with all registered Remote Units and gathers their current readings.

2. The readings are then sent by the set transmission method at the set interval.

Conditions for Transmission

The RTR500BW / 500BM can only send the current readings if all of the following conditions are met.

RTR500BW

• All settings for the Current Readings Transmission in the RTR500BW have been completed.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.

RTR500BM

• All settings for the Current Readings Transmission in the RTR500BM have been completed.
• The device is working on batteries or external power supply.
• The Operation Switch is in the Run position.

Contents of Transmission

The current readings data transmitted includes up to 10 recorded values for each Remote Unit.
The number of readings that can be reflected in a current readings graph display differs depending on the model and is as follows:

Model	Number of Readings
RTR501B, RTR-501. RTR502B, RTR-502, RTR505B (other than pulse measurement), RTR-505 (other than pulse measurement)	10 readings
RTR503B, RTR-503. RTR507B, RTR-507S, RTR-576	5 readings
RTR505B (for pulse measurement), RTR-505-P (for pulse measurement), RTR-574	4 readings
∗ The shortest interval at which RTR500BW / 500BM can create data files of Current Readings to transfer to the server is 30 seconds. Therefore, even if the recording interval for a Remote Unit is less than 30 seconds, the interval of Current Readings Data which can be displayed is 30 seconds. ∗ For RTR-574/576 (including S type), the recorded data records average values and the current readings data records instantaneous values according to the set recording interval and transmits them as current readings data. Therefore when comparing Current Readings Data and Recorded Data (trz format), the times of measurements may differ and hence measurement readings may slightly vary. ∗ The above shows the maximum number of readings. Depending on the Remote Unit recording interval and the amount of time from the beginning of recording, the actual number of readings transferred may be less than maximum.

Operation Upon Current Readings Transmission Error

If an error occurs during the transmission of current readings, the RTR500BW / 500BM will carry out the following:

• After a 10 minute wait the process will begin again from the start (up to 2 times). Note however that if the sending interval is set to 10 minutes or less, resending cannot be performed.
• If during that 10 minute wait, the Base Unit is scheduled to send Current Readings, the resending process of the prior set of data will be canceled and the Current Readings will be sent at the scheduled time.

About Warning Monitoring

Basic Process

Monitoring for warnings will occur at the interval set via the smartphone app or the Windows software.
For RTR500BM, warnings are sent within 1 minute from the time when the contact input is turned ON.

1. The RTR500BW / 500BM communicates via wireless communication with all Remote Units which have been set for the monitoring of warnings and gathers all data necessary for sending a warning.

2. It will confirm if conditions have been met for the sending of a warning notification or that such conditions have been recovered from and if warranted will send the warning data to the server.

Conditions for Transmission

The RTR500BW / 500BM can only send a Warning Notification if all of the following conditions are met:

RTR500BW

• All device settings (Base Unit and Remote Unit) for Warning Monitoring have been completed.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.
• Conditions for at least one of the [Types of Warning Reports] has been met or the conditions have changed to warrant a recovery message.

RTR500BM

• All device settings (Base Unit and Remote Unit) for Warning Monitoring have been completed.
• The device is working on batteries or external power supply.
• The Operation Switch is in the Run position.
• Conditions for at least one of the [Types of Warning Reports] has been met or the conditions have changed to warrant a recovery message.

Types of Warning Monitoring

Remote Unit Upper Limit / Lower Limit Exceeded

A measurement reading has been deemed to have exceeded the set Upper or Lower Limit for the set amount of time.
(Measurements that exceed the set Upper/Lower Limit but do not last for the set amount of time will not be judged as warning)

Remote Unit Sensor Error

Sensor Abnormality (no sensor connected, broken connection, etc...)

Remote Unit Battery Level

Remote Unit battery level has reached LOW (One hour has passed since the battery warning mark on the LCD came on).

Wireless Communication Error

Wireless communication with a Remote Unit has failed three consecutive times.

Base Unit Battery Level / External Power Warning (RTR500BM)

Base Unit battery level has reached low when it is operated on battery power alone.
Power failure of external power supply, insufficient supply voltage, etc.
Note: [Battery Warning] needs to be enabled in [Warning Settings] - [Contact Output Settings].

Contact Input (RTR500BM)

The external contact input has switched to ON.
(Judgment of ON (closed) or OFF (open) of the contact is decided when the state continues for 1 second or longer.)

Warning Contact Output Operations

During warning monitoring, if a warning is detected the contact output turns ON (circuit closed). During warning monitoring, when a recovery is detected, the contact output is turned OFF (circuit is open).
If both a warning and a recovery occur within the same warning monitoring interval, the contact output is turned ON (circuit closed) for 10 seconds at the timing of warning monitoring.

Operation Upon Warning Transmission Error

If an error occurs during the transmission of warning data, the RTR500BW / 500BM will carry out the following:

• A retry will occur at the set warning monitoring interval after the failure of sending a warning report and this will continue until successful.
• Any warning(s) that occur during the resending of a failed transmission will also be included and sent.

About Auto-Sending of Recorded Data

Basic Process

1. The RTR500BW / 500BM communicates via wireless communication with the target Remote Units and downloads their recorded data.

2. The initial set of data is sent∗.
   ∗ For RTR500BW that is all data and for RTR500BM that is all data or all data after a recording start (depending on the initial data transmission range setting).

3. From the second time only, the remaining new data not sent before will be sent.

Conditions for Transmission

The RTR500BW / 500BM can only auto-send the recorded data if all of the following conditions are met.

RTR500BW

• All necessary settings for the Recorded Data Transmission have been completed in the RTR500BW.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.
• When communication occurs with Remote Units which have [Recorded Data Transmission] set to ON in Remote Unit Settings.

RTR500BM

• All necessary settings for the Recorded Data Transmission have been completed in the RTR500BM.
• The device is working on batteries or external power supply.
• The Operation Switch is in the Run position.
• When communication occurs with Remote Units which have [Recorded Data Transmission] set to ON in Remote Unit Settings.

Operation Upon Recorded Data Transmission Error

If an error occurs during the transmission of recorded data, the RTR500BW / 500BM will carry out the following:

• Thirty minutes after a transmission failure, it will try to re-send only the recorded data for the Remote Unit(s) which had previously failed.
• The recorded data, including the range of the previous transmission error, is downloaded from the Remote Unit(s) when retransmitting.

Contents of Transmission

Sends the remaining data that was not sent the previous time.