By connecting an RTR500BC for Windows via USB to a PC that has RTR500BC for Windows installed, it is possible to monitor current readings, monitor for warnings and automatically download recorded data.
Current readings can be automatically transferred to our T&D WebStorage Service making it possible to check and share data via a web browser.
Compatible Products | |
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Base Units | RTR500BC (Discontinued Models: RTR-500) |
Remote Units | RTR500B Series Data Loggers: RTR501B/502B/503B/505B/507B (including L types) RTR-500 Series Data Loggers:* RTR-574/576 (including S types), Discontinued: RTR-501/502/503/507S/505-Pt/505-TC/505-mA/505-V/505-P(including L types) RTR-600 Series Data Loggers:* RTR-602S/602L/602ES/602EL Discontinued: RTR-601-110/130/E10/E30 |
Repeaters | RTR500BC (Discontinued*: RTR-500) |
* Customers wishing to use the as a Base Unit in conjunction with the RTR-600 series devices, please contact your local distributor for the communications protocol specifications to write your own software. If you need detailed information for program development, please contact your local Distributor. |
Do not connect the Base Unit to your computer until the software has been installed.
To use RTR500BC as a Base Unit, download the software from the T&D Website and install it to your PC.
Opening RTR500BC for Windows will open the launcher window.
T&D Website > Software > RTR500BC for Windows
for EU
for US
If you are using T&D WebStorage Service
If you do not already have an account, create one using "New User Registration".
(For details see: [T&D WebStorage Service])
If you are NOT using T&D WebStorage Service
You can specify your own mail server or FTP server as the destination.
An SMTP server is required to send warning reports, current readings, and recorded data via e-mail.
Make sure to have the appropriate settings info (SMTP server name, User ID, Password, etc...) supplied by your provider.
This is required to transmit current readings and recorded data.
Make sure to have the appropriate settings info (FTP server name, User ID, Password, etc...) supplied by your provider.
Insert batteries and attach sensors.
For details about using Remote Units see [RTR501B/502B/503B/505B/507B] [RTR-574/576] and/or [RTR-600] in this Help.
For details about using Repeaters see [RTR500BW/RTR500BC] in this Help.
From the launcher window, open the RTR500BC Setting Utility and connect the RTR500BC to your computer via USB. The Base Unit Settings window will appear.
For a rough guide to necessary settings, open the [User's Manual] from the Launcher Window Menu.
The Settings Utility Menu is as follows: For more details, click on any of the setting items below.
MENU | Main Contents |
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Base Unit Settings | Base Unit Name and Date / Time Format |
Remote Unit Settings | Registration to PC and Deletion, Properties (settings changes), Recording Start and Stop |
Repeater Settings | Registration to PC and Deletion, Properties (settings changes) |
Wireless Route Settings | Check Wireless Signal Strength and Make Wireless Route Settings |
E-mail Settings | SMTP Name, Port Number, SMTP Authentication and so on |
FTP Settings | IP Address, ID, Password, Port Number and so on |
Current Readings / Warning Settings | Monitoring Settings, Current Readings Transmission Settings (Interval, Method, Storage), Warning Monitoring Settings (Monitoring Interval, Warning Transmission) |
Auto-Download Settings | Download Scheduling Settings, Transmission Method, File Name, Storage Location and Save as Text File Settings |
Transmission Tests | Transmission Tests for Current Readings, Warning Reports, and Recorded Data |
Tools | Get Device Info, Initialize Devices (Remote Unit / Base Unit / Repeater) |
In order to carry out monitoring of Current Readings and Warnings it is necessary to have RTR500BC Data Viewer running on your PC. If the computer goes into sleep mode or the automatic update function of Windows is activated, Current Readings and Warning Info cannot be obtained, so make sure to check your PC settings in advance. (For details see: PC and Windows Settings)
Initial Value | |
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Base Unit Name | RTR500_Serial No. |
Data Monitoring | ON / Monitoring Interval: 10min. |
Auto-Download | ON/ Send at 9:00 AM every day |
Warning Monitoring | OFF |
Displayed as <Model_Serial Number>
When using multiple Base Units the name can be edited for easier identification.
Base Unit Names will be applied as follows:
Make settings for the unit of temperature to be used in the Remote Unit recorded data and in the display of the Remote Unit.
This cannot be changed after the Remote Unit has been registered. If you wish to change this setting, it is necessary to first delete the registration from the Base Unit and then make changes.
Select from one of the six available patterns.
This is will be used everywhere except in data file names.
The RTR500BC does not have an internal clock. The recording date and time of the downloaded recorded data is calculated based on the PC clock. If your computer's clock is not correct, it will affect the recorded data.
Upon registration or upon the start of a new recording session, all recorded data stored in the Remote Unit will be deleted. Make sure to download any recorded data you wish to save before making new recording settings.
Here you can change the items to be displayed and the order in which they are displayed.
This is a list of all Remote Units registered to the PC being used.
This opens the window that allows you to register data loggers to the PC as Remote Units.
This will delete the selected unit from the registration list.
Select the target Remote Unit from the list and click the button.
Here Remote Unit settings changes can be carried out.
Select the target Remote Unit from the list and click the button.
Here you can select a Remote Unit, make settings for the recording interval and the recording start date and time and start recording.
Use this to select and stop recording in Remote Unit(s).
This is the Remote Unit serial number.
This is the name of the Group to which the Remote Unit belongs. If you wish to register a logger to an already registered Group, select the name of the target Group.
Displayed as <Model_Serial Number>.
When using multiple Remote Units the name can be edited for easier identification.
Remote Unit Names will be applied as follows:
The numbers are assigned automatically in order of registration.
Set a frequency channel for wireless communication to be used by Base Unit, (Repeaters), and Remote Units.
The measurement item for each channel is shown here.
Select the Remote Unit Recording Mode.
One Time: Recording automatically stops when the Remote Unit storage capacity becomes full.
Endless: Upon reaching logging capacity, the oldest data is overwritten and recording continues.
RTR501B/502B/505B | RTR503B/507B,RTR-574/576 | ||
Recording Interval | 1 sec | 4 hr and 26 min | 2 hr 13 min |
30 sec | 5 days 13 hr | 2 days 18 hr | |
15 min. | 166 days 16 hr | 83 days 8 hr | |
60 min. | About 1 year and 10 months | About 11 months |
Switch to ON to monitor for warnings, and set the "Warning Judgement Time". When a warning condition is detected, a warning is issued only after the judgment counter expires.
By setting to OFF, that unit will be excluded from monitoring for warnings.
Select whether to enable automatic downloading of recorded data to the Base Unit.
Model number of input module shown within ( ).
Select the type of sensor connected to the input module.
For TCM-3010: K, J, T, or S
For PTM-3010: Pt100 or Pt1000
Make settings for the recording method for measurements.
Instantaneous Value: Records the instantaneous value at the set recording interval.
Average Value: If the recording interval is less than 20 seconds, the recorded value will be calculated from measurements taken every 1 second. If the interval is 20 seconds or longer, the recorded value will be calculated from measurements taken every 2 seconds.
Make settings for when using scale conversion. This has no reflection on what is displayed on the LCD display of the Remote Unit.
Use y=ax+b: Select this when the values for both the slope (a) and intercept (b) are already known.
Specify 2 points: Select this when both the input values from the sensor and the post-conversion values are known at two points. (See the sensor user’s manual for details)
Select ON if you wish to control the sensor power supply. It transmits a preheat signal that is synchronized with the recording interval to turn sensors ON before and OFF after measuring and recording.
Make settings here for the range of measurement. The Remote Unit LCD will change to reflect the set measurement range.
V: This will fix the measurement range to the V range (display range: 0.000 to 22.00V / auto decimal point)
mV: This settings will automatically switch the measurement range for the Input Module between "mV Range" and "V Range" depending on the measurement. (display range: 0.0 to 999.9mV / auto decimal point)
Specify the value for display in the Remote Unit LCD.
Pulse Rate: The pulse count for recording interval period will be displayed. The display will be refreshed every one-sixtieth of the recording interval (at minimum of every one second).
Total Pulse Count: The pulse count (0 to 9999) since recording start will be displayed. The refresh interval is 1 second.
Make settings here for the pulse signal type to be recorded.
Rising: Records the number of rising pulses during the set recording interval.
Falling: Records falling pulses during the set recording interval.
This filter should be turned on when connecting a device such as a switch or relay where input chatter is expected.
Select the target item from Pulse or Event (rising or falling) and judgment time for warning monitoring.
Display resolutions for monitoring each target item are follows:
Pulse: one-sixtieth of recording interval (minimum of one second)
Event: 1 sec
Make settings for the sampling interval, calculation percentage and calculation time period.
Select the items to be displayed in the Remote Unit LCD.
Select the items to be displayed in the Remote Unit LCD.
Use to lock the Remote Unit operation buttons. If set to ON, only the [DISPLAY] button will be functional.
Measurement results of CO2 concentration are affected by atmospheric pressure. This function corrects for atmospheric pressure to achieve a more reliable CO2 concentration measurement.
This setting can be made by directly entering the pressure (hPa) at the measurement location, or by having the software calculate the estimated pressure at the altitude (meters) entered by the user.
It is possible to calibrate the CO2 sensor either automatically or manually.
Refer to Calibration / Adjustment Function for the operation procedures and precautions.
The wireless communication range can be extended by placing a Repeater in between a Base Unit and a Remote Unit.
Here you can change the items to be displayed and the order in which they are displayed.
This is a list of all Repeaters registered to the PC being used.
This opens the window that allows you to register devices to the PC as Repeaters.
This will delete the currently displayed unit from the registration list and the wireless route.
Select the target Repeater from the list and click the button.
Here Repeater settings changes can be carried out.
Select the target Repeater from the list and click the button.
This shows the Repeater serial number.
Specify the Group to which the Remote Units are registered that you wish to add a Repeater.
The numbers are assigned automatically in order of registration.
Set the frequency channel for Repeater to the same one as the Remote Unit to which you wish to communicate.
Make wireless route settings here for communication between Base Units, Repeaters and Remote Units and carry out tests of signal strength between the various devices.
Select the wireless group of which you wish to view communication routes or test signal strength.
After having specified the desired Group, click the button.
In the [Check Wireless Signal Strength] window, select the device and start the test. Close the window when communication is completed.
The wireless route for the group selected from the Group Name list can be viewed here and changes can be made to the route.
The signal strength results for the selected Wireless Group's Base Unit, Repeaters and Remote Units are displayed in both colors and numerical values.
Green (3-5): Good
Yellow (1-2): Unstable
White (0): Error
Make settings here when sending the current readings and recorded data to your e-mail server.
Enter the outgoing mail server (SMTP server) name.
EX: smtp.example.tandd.com
Enter the SMTP server port number.
Enter the e-mail address of the Sender to be displayed in the received Warning Report Mail.
If you wish to use “SMTP” authentication for authentication when sending email, switch to ON and enter your User ID and Password.
If you wish to use "POP before SMTP" authentication for authentication when sending email, switch to ON and enter the POP3 Server Name, Port Number, User ID and Password.
Make settings here when sending current readings and recorded data to T&D WebStorage Service or to your own FTP server.
Enter the "IP Address" or "Host Name" for your FTP Server.
If you wish to use T&D WebStorage Service, please enter ftp.webstorage-service.com.
If you wish to use T&D WebStorage Service, please enter the User ID you received upon User Registration.
If you wish to use T&D WebStorage Service, please enter the Password you received upon User Registration.
If you wish to use T&D WebStorage Service, please enter 21.
Select whether to use Passive Mode or not.
If you wish to use T&D WebStorage Service, switch to ON.
Here you can make settings for using RTR500BC Data Viewer for monitoring current readings and warnings.
If you wish to monitor current readings, switch to ON.
Select from the 11 choices for gathering current readings.
Set to ON to have current readings sent automatically.
Select from the 11 choices for transmitting current readings.
Select the transmission method for sending current readings. Select "FTP" or "Email".
When incorporating into a system or application developed by the customer and linking to that system, switch to ON.
If you specify the file name that does not contain <time>, the file will be overwritten.
EX: If you select <base>_<time>, the file name will be [Base Unit Name_Date/Time].
Switch to ON to monitor for warnings.
Select the interval (1 or 5 minutes) for monitoring for warnings.
If you wish to have warning reports sent by e-mail, switch to "ON".
Up to four e-mail addresses can be entered.
Enter a subject for the warning report mail.
This will be the body of the warning report e-mail.
You can enter up to 64 characters. (Optional)
Make settings here to automatically download recorded data.
Select whether to automatically download recorded data.
Settings for up to 8 auto-download patterns can be selected.
The downloaded recorded data can be sent via e-mail or FTP.
If you only need to save the downloaded file to your PC, select [Do not send].
Specify the file name for the file to be sent or saved.
EX: If you select <base>_<remote>_<time> the file name will be [Base Unit Name_Remote Unit Name_Date/Time].
Specify the file format from [T&D File Format] or [XML File Format (publicized)] for sending or saving data.
If you wish to save the recorded data to your PC, switch to ON.
Specify the folder in which to save the recorded data.
If you wish to create a text format file that can be read by spreadsheet software, switch this to ON and specify the destination folder and delimiter.
Carry out any of the necessary tests from the [Transmission Tests] Menu.
If a test fails, see the explanation and error codes and make settings changes as necessary. (For details see: Error Code List)
Here you can get and view device information and initialize devices.
This will show info for the Remote Unit connected to your PC.
This returns the Remote Unit to its original factory default settings.
This shows the Base or Repeater Info for the device which is connected via USB to the PC.
If a Repeater is running on batteries, the battery level will be displayed here.
This returns the Base Unit (Repeater) which is connected by USB cable to the PC to its factory default settings.
In order to carry out Auto-Download of Recorded Data and Warning Monitoring, it is necessary to have RTR500BC Data Viewer running on your PC.
If the computer goes into sleep mode or the automatic update function of Windows is activated, Auto-Download of Recorded Data and Warning Monitoring cannot be carried out.
Click [Start] and then click [Settings].
Click [System].
Click on [Power & sleep] and select "Never" for when to turn off the screen and when to enter sleep mode.
Click [Start] and then click [Control Panel].
Click [System and Security].
In [Power Options], click [Change when the computer sleeps].
For [Turn off the display] and [Put the computer to sleep] select "Never".
In the search bar type "services.msc" and hit "Enter" to open the Services Manager.
The service screen will open.
In the list, double click on [Windows Update].
Under [Startup Type] select [Manual] and click [OK].
Click [Start] and then click [Control Panel].
Click [System and Security].
Under [Windows Update], click the "Turn automatic updating on or off" link.
If you set to any setting other than "Install updates automatically (recommended)", Windows updates will be manual.
While RTR500BC Data Viewer is running, you can monitor current readings, monitor for warnings, automatically download recorded data, etc.
When you open the Data Viewer, you will see the device tree and device information as shown below.
MENU | Contents | ||
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File | RTR500BC Settings Utility | This will open the Settings Utility. (For details see: Software Operational Settings) |
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Exit(*) | * Do NOT click exit if you want to continually monitor for current readings and warnings. If the computer goes into sleep mode or the automatic update function of Windows is activated, Current Readings and Warnings cannot be received. (For details see: PC and Windows Settings) |
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View | View Auto Download Schedule | The time of the next scheduled Auto-Download will appear here for each Remote Unit. | |
View Log | Here you can view the auto-download and warning logs, as well as, save them or output them as text file. Once a month the text file data will automatically be exported and saved to specified folder. (For details see: View Log) |
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Monitor Current Readings | This opens the [Monitor Current Readings] window. (For details see: Monitor Current Readings) |
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Storing to Task Tray | By storing this in the task tray, you can prevent the accidental quitting of the application. (For details see: Store in Task Tray) |
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Expand to Whole Tree | This will open the entire tree. | ||
Show Dialog during Auto Download | Remove the check if this is not necessary. | ||
Show Dialog during Monitoring of Current Readings | Remove the check if this is not necessary. | ||
Settings | Settings for Monitoring Current Readings | Graph Settings | Here you can edit the graph, scale lines, background color and display period shown when monitoring Current Readings. |
Selection of Remote Units for Display | Here it is possible to select which Remote Unit data is to be displayed and hidden when monitoring Current Readings. Even though the data for Remote Units is not displayed in the Current Readings Monitoring Window, that data is being collected and warning monitoring for those units is also being carried out. | ||
Pause Polling | "Polling" is when the Base Unit periodically communicates via wireless communication with Remote Units to automatically download recorded data, monitor current readings and warning signals at regular intervals. If the number of Remote Units and/or Repeaters is quite large and the amount of time it takes to carry out this communication is too long, or if you wish to make settings changes or carry out some other process without the periodic communication interfering, it is possible to pause this polling. | ||
Audible Alarm Settings | Check here to have an alarm notification sound from your PC speaker when a warning occurs. You can choose to select a sound file as the alarm notification sound by checking [Select audio file (wav)] and specifying the desired file. | ||
Communication | Download Data (Wireless) | Select the target Remote Unit(s) from the tree and download the data by wireless communication. (For details see: [Communication] Menu) |
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Download Data (Optical Communication) | Use this to download recorded data from RTR501B, 502B, 503B, 505B, and 507B units. (For details see: [Communication] Menu) |
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Download Data (USB Communication) | Use this to download recorded data from RTR-574 and 576 units. (For details see: [Communication] Menu) |
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Gather Current Readings | This will gather Current Readings from Remote Units and start monitoring. | ||
Help | Help | Opens this Help | |
Version Info | This will display the version info for the RTR500BC Data Viewer being used. |
Here you can check up to 3000 Auto-Download logs and 3000 Warning logs.
When the number exceeds 3000 records, the oldest will be automatically deleted and the newest one saved; if necessary please periodically use "Save Log as Text File" to save important data.
Click the [Output as Text] button and make detailed settings for exporting and saving the text files.
Click the [Clear Log] button to delete the log from the file and refresh the display.
Use this to automatically export text files and save them to a specified folder.
This gathers current readings and refreshes the graph at the interval specified in Settings Utility - [Current Readings / Warning Monitoring Settings].
In addition to the graph, the next scheduled time for getting readings, the refresh interval, and Remote Unit Info (Remote Unit Name, Current Reading, Time of Last Communication, and Battery Level (BAT: 0 to 5)) are displayed.
When opening and working in many screens on your PC, you can store the application screen to the task tray to prevent accidental quitting of the application.
When you immediately want to get Recorded Data, you can download it by wireless communication and save the data to your PC.
Connect the target Remote Unit(s) to your computer (optical communication or USB communication) and download one by one.
After the data has been downloaded, the date and time of the recorded data are reverse calculated from your computer’s clock. If your computer’s clock is not correct, it will affect the time stamp of the recorded data.
Select the range of data you wish to download.
This will download all recorded data in the Remote Unit. One logger at full data capacity will take about 2-3 minutes to download to a PC. If there are any Repeaters the communication time will increase.
Period Download only data from the set number of hours before until the most recently recorded data. Entries can be made in units of 1 hour.
If no name is assigned or specified, the data will be saved in the file name and destination folder that was set in the Settings Utility.
By opening the [Tools] menu in the Settings Utility you can check the firmware version of the device connected to the PC via USB.
In the launcher window click [Update Information] to open the Check for Updates Tool (*).
* This will automatically notify you of the latest information on related software and update programs.
During a firmware update, monitoring for current readings and warnings and well as data collection cannot be executed.
This shows program versions and date of update.
Here you can select whether or not to automatically check for the latest software version information on the Internet when the Setting Utility is started.
Use this to get the settings info for the Last Page.
Clicking here will take you to T&D Website > News > Update Info where you can view details for the program that you selected.
Clicking here will take you to T&D Website > Software Download where you can download the update for the program that you selected. Precautions and update procedure info is also available here.
This is an error code list explaining various common error codes that may appear while using the RTR500BC Settings Utility. If an error message appears that is not in the below list, make a note of the error and please contact your local Distributor.
Communication | Error Code | Problem | Probable Cause and Solution |
---|---|---|---|
Wireless Communication | 40001 | Wireless Communication Busy | Another wireless communication session is being processed. Please wait and try again. |
40002 | Wireless Communication Failure (Remote Unit) | Change the position(s) of the Base Unit, Repeater(s), and /or the Remote Unit(s) and try again. Make sure that there is sufficient battery power in the target Remote Unit(s) and Repeater(s). |
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40003 | Wireless Communication was canceled | ||
40004 | Wireless Communication Failure (Repeater) | ||
40005 | Wireless Communication Failure (Remote Unit) | ||
40006 | Wireless Communication Failure (Repeater) | ||
40007 | Recording cannot begin because there are not enough seconds remaining before the scheduled Recording Start. | The amount of time before the set recording start date and time is too short. Please change the date and time for the recording start and try again. | |
40021 | Wireless communication channel is unavailable (channel busy). | Make changes to the wireless channel being used or move the device as far away as possible from noise emitting devices such as PCs. | |
Optical Communication: | 50001 | No Response from the Remote Unit | Make sure that the Remote Unit is face down and that the optical communication areas are aligned properly. |
Bluetooth Communication | 80001 | Command rejected by Bluetooth communication | Make sure you have a Bluetooth connection and that your passcode is correct. |