System Maintenance Notice for T&D WebStorage Service (Schedule changed to March 18, 2025)

We will be performing a server maintenance with the following schedule.

Schedule

March 18, 2025 0:00 - 3:00 (UTC+0)
*Maintenance date has been changed from 12th to 18th.

Purpose of Maintenance

Changes and corrections will be made to improve the stability and performance of the service.

• Revise the Daylight Savings Time Display Conditions in T&D WebStorage Service and WebStorage API
• Add the Daylight Savings Time Flag to WebStorage API
• Bug fixes

Please see the news below for more details.
https://tandd.com/news/detail.html?id=867

Affected Products/Apps

During the maintenance, access to the T&D WebStorage Service will be temporarily unavailable from the following products/apps and browsers.

Affected Devices
TR7A2, TR7A, TR-7wb/nw/wf Series
TR4A Series, TR4 Series, log-EZ (TR32B)
RTR500BW/RTR500BM(HTTPS)
RTR500BC, RTR-500
RTR-500NW/AW, RTR-500GSM/MBS-A
RTR500BW/RTR500BM(FTP)
TR-701NW/AW, TR-702NW/AW

Affected Applications
T&D Thermo
T&D 500B Utility
ThermoREC
ThermoStorage
T&D Graph

Details by Products

TR7A2, TR7A, TR-7nw/wb/wf Series

[Recorded Data]
All unsent recorded data will be sent at the first successful connection after the service restart, therefore no data will be lost.

[Warning Data]
Only the latest warning data will be sent after the service restart. If multiple warning events have occurred, all but the latest event will be lost.

*When the transmission fails, data will be sent at the next auto-uploading cycle.

TR4A Series, TR4 Series, log-EZ (TR32B)

[Recorded Data sent from App]
All unsent recorded data will be sent at the first successful connection after the service restart, therefore no data will be lost.

RTR500BW/RTR500BM(HTTPS)

[Current Readings Data]
Up to 10 readings will be resent at the first successful connection after the service restart. Other unsent current readings data will be lost.

[Recorded Data Files (trz/prz)]
After the service is restarted, all necessary TRZ/PRZ files will be sent at the next scheduled transmission, including any unsent data.

[Warning Data]
After the service restart, if there is any unsent warning data, the warning status at that time will be sent. This includes past warnings which have been recovered, so you can check the warning status while the service is stopped.

*If the current readings/recorded data transmission fails, the data will be sent at the next auto-transmission cycle. Warning data will be sent at the next warning monitoring cycle.