Data View Timebase Bug in Current Readings on T&D WebStorage Service
We have found and fixed the following problem.
When using the RTR505B-P, RTR-505-P, and RTR-574 data loggers (Remote Units) with the RTR500BW or RTR500BM (Base Unit), the time of the graph data in [Data View] of T&D WebStorage Service was shifted forward by one recording interval.
Affected Loggers and Channels
- RTR505B-P / RTR-505-P：ch1 data
For example, when data was recorded at 5-minute intervals, the time of ch1 data was shifted forward by 5 minutes.
- RTR-574：ch1 and ch2 data
For example, when data was recorded at 5-minute intervals, the times of ch1 and ch2 data were shifted forward by 5 minutes.
Please note that there was no effect on the recorded data (trz) files that can be downloaded from the [Download] menu of T&D WebStorage Service or using T&D Graph.
Schedule of Correction
November 30, 2022 at 6:00 (UTC+0)
Note: The correction is applied to the data RECEIVED after this date/time, so the data saved before it remains the same.
We offer our sincerest apology for any inconvenience caused to our customers.