1. Compliance with Related Laws and Guidelines
In the dealing and handling of personal information, T&D will comply with the Japanese Government’s "Act on the Protection of Personal Information" (Personal Information Protection Act), and all pertinent governmental and ministerial ordinances and guidelines.
2. Definition of Personal Information
Personal information is hereby defined as any information collected through the voluntary provision by our customers which may identify a certain individual. It includes any and all registration information entered and sent to T&D via any of the various forms found on any T&D website, e-mail addresses sent to T&D, customer information provided on registration forms which accompany products and any other such information.
3. Collection of Personal Information
T&D will only collect personal information from our customers that is deemed necessary to carry out business with said customer and only by lawful and fair means.
4. Uses of Personal Information
T&D will use personal information provided by our customers solely for the following purposes:
a) to provide information about our products and services to customers and for conducting related operations,
b) to improve our products and services, and
c) to respond to customer inquiries.
5. Changes in Uses of Personal Information
If T&D decides to use personal information for any purpose other than those listed above or decides to change the usage, we will notify our customers of the purpose beforehand and/or make an announcement on our website. If at that time or anytime the customer does not agree with the purposes or manner for collecting personal information the customer may opt out of our services.
6. Providing Personal Information to Third Parties
Personal information provided by our customers will never be passed onto any other companies or third parties without their advance consent, except in cases where required by appropriate law enforcement agencies.
7. Measures for Safe and Secure Management
T&D will also establish and enforce its own separate "Personal Information Handling Regulations” to protect customers from unwanted disclosure of personal information and loss and/or damage due to such disclosure.
8. Handling of Consignment
If and when T&D outsources to a third party which will handle personal information, we will do our utmost to supervise the transfer and handling of personal information as according to the Personal Information Protection Act.
9. Improvement Policy
T&D will continually endeavor to improve its handling and maintenance of all collected personal information.
10. Request for Disclosure / Correction / Suspension / Elimination of Personal Information
Upon direct request from a customer and/or request via representative agent of a customer for the disclosure, correction, suspension of use, or deletion of any retained personal information, T&D shall reply without delay except if any of the following conditions are deemed to hold true:
・When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
・When there is a risk of seriously hindering the proper implementation of our business
・In cases involving the violation of laws and ordinances.
11: Contact for Inquires and Complaints
Please direct all inquiries and complaints concerning the handling of personal information to the following:
T&D Corporation Japan HeadOffice "Contact about General Issues and Support"
3. This policy takes effect on the posted date (including the date of update).
Last Updated On : May 30, 2017