T&D WebStorage Service is a free cloud-based storage service provided by T&D Corporation. It makes it possible to manage data loggers, monitor current readings and warning status, and download recorded data collectively.
This section explains how to use T&D WebStorage Service with the RTR500B Series Base Unit.
If you already have your User ID, the registration process is not necessary.
The user ID cannot be reissued so please keep it in a safe place. If you lose your user ID, you will not be able to use the data stored in the T&D WebStorage Service.
Access T&D WebStorage Service from a web browser of a computer or mobile device.
https://www.webstorage-serivice.com/
Click [Get a User ID] to go to the registration page, and enter the email address and password.
Please read the Service License Agreement and Privacy Policy then check [I agree...]. Click [Submit] to confirm the submission.
A confirmation email will be sent to the address you entered. Click the link in the email to verify your address and complete the registration process.
Enter the User ID provided in the registration completion notification email to log in to the T&D WebStorage Service.
Device registration is required for the RTR500BW and RTR500BM. If the Base Unit is an RTR500BC, the registration process is not necessary as it is automatically registered to T&D WebStorage Service after data has been uploaded.
Go to the [Devices] menu and click the [+ Device] button. It will take you to the Add a Device page.
Enter the serial number and registration code for the Base Unit, then click [Add].
If you plan to use more than one RTR500BW Base Unit, you need to repeat this process for each unit.
If you don't know the registration code, see: FAQs - [General Questions] - [Q. Where can I check the Registration Code for my RTR500BW/500BM? ] in this Help.
By registering an RTR500BW or RTR500BM, its Remote Units will be automatically registered and will appear when you go back to the [Devices] menu page as shown below.
Click to register a new device to your account.
Click to output the log of the base unit as a CSV file. (See [Base Unit Logs]).
You can check about two weeks worth of log entries from the time data is received from the Base Unit.
If the GPS function is enabled on your RTR500BM, you can download the GPS data in CSV/GPX formats here.
The GPS function can be set in either of the following ways:
[T&D 500B Utility Mobile App] - [Settings Menu] - [Basic Settings]
[RTR500BM for Windows] - [Base Unit Settings] - [Base Unit Settings]
Click to view the current settings of the Base Unit and date/time the settings were received.
Below the settings info area, you will see and can make the Warning Mail Transmission Settings.
(About this settings see: [Alert View]-[Warning Mail Settings])
Click to view the current settings of the Remote Units that have been registered to the Base Unit.
The [Reset Data] button at the top right of the window will remove graph data and warning data.
Click to remove from your T&D WebStorage Service account.
By uploading data to T&D WebStorage Service from an RTR500BC, the Base Unit and each of the Remote Units will be automatically registered and will appear as shown below.
Click the [Settings] button to view the Remote Unit Info and make Alert Settings.
The [Reset Data] button at the top right of the window will remove graph data and warning data.
You can set the upper/lower limits for monitoring on the T&D WebStorage Service.
The Watchdog function is for detecting devices with which communication has not been occurring.
It monitors the communication status of target devices, and when any of them are out of communication for the set time period, a watchdog alert will be issued and an email notification will be sent.
To make settings, select the device and set the timeout period to be monitored, and click [Apply].
Current readings data sent from Base Units to T&D WebStorage Service can be viewed from the [Data View] menu.
In the "Registered Devices", you can view data of all registered devices. The "Cluster View" allows you to mix registered devices into viewing groups according to your needs such as by place or purpose.
Base Unit Name set via the mobile app or the Windows software Group Name.
When the Base Unit is RTR500BW or RTR500BM, the Group Name (View Group) set in the mobile app or Windows software is displayed here.
For the Group Name (View Group) settings, see:
[T&D 500B Utility Mobile App]-[Registered Devices]-[Remote Unit Settings/Repeater Settings]
[RTR500BW for Windows]-[View Group Settings]
[RTR500BM for Windows]-[View Group Settings]
Remote Unit Name set via the mobile app or the Windows software.
Battery level and wireless signal strength of the Remote Unit.
Displays the latest measurement value and the time elapsed since the measurement.
If a measurement could not be obtained, you will see one of the following error messages.
Communication Error: Communication between the Base Unit and Remote Unit (or Repeater) has failed.
Sensor Error: There is a problem with the Remote Unit's sensor (such as a malfunction, disconnection or poor contact).
See: FAQs - [RTR500BW Operations] or [RTR500BM Operations] - [Q. I can't carry out wireless communication with the Remote Unit, what should I do? ])
Click the icon () to open the graph window. Up to the latest 15,000 data readings can be displayed in a graph.
Click to open the settings window where you can set the date format and daylight saving time display.
* The current readings sent from RTR500BW/500BM includes the most recently recorded data. More detailed information can be found in the following section in this Help.
[RTR500BW for Windows] - [Details of Operations] - [About Sending Current Readings])
[RTR500BM for Windows] - [Details of Operations] - [About Sending Current Readings])
You can reset the graph data for each Remote Unit.
Open the [Devices] menu and click the [Settings] button for the target Remote Unit.
Click the [Reset Data] button at the top right of the Remote Unit Info.
When T&D WebStorage Service receives alert information, a red badge will appear on the [Alert View] menu.
For RTR500BW/500BM, a warning email will be sent to the email address used at user registration and additional addresses registered under the [Account] menu.
In the [Alert Log] screen, you can check the log of past alerts sorted by product series. Click View Log to view log entry details.
You can check the date/time and details of log entry detected by the Base Unit.
The [Watchdog Log] screen shows the devices with watchdog enabled and the alert log.
For warning information received from the RTR500BW/500BM, you can select categories to be sent in warning emails.
Go to [Devices] menu - RTR500B series, and click [Settings] of the RTR500BW or RTR500BM to open the settings information. In the [Warning Mail Transmission Settings], select ON or OFF for each category.
The warning email recipient addresses can be added up to three (except for the email address registered to your user account).
To add the recipient address, go to the [Account] menu - [Set Warning Recipients] to open the setting window.
Enter the E-mail Address and click the [Add] button.
You can change or remove the address in the [Registered Warning Mail Recipient List].
Warning notifications via email from T&D WebStorage Service include the following:
The sender address of warning emails sent by T&D WebStorage Service has the domain name webstorage-service.com.
Please set your mail software (or mail server) to receive emails from this domain.
The title includes the Base Unit Name.
Shows the date and time when the Base Unit sent the warning data to T&D WebStorage Service and the Remote Unit information (group name / unit name).
Varies depending on the warning condition as shown below:
Upper/Lower Limit Exceeded
Battery Level
Sensor Error (Problem with the sensor such as a malfunction or poor connection)
Warning and recovery occurred within the set warning monitoring interval
Wireless Communication Error (3 consecutive failures)
Recovery from Warning Status
"Time Stamp" refers to the time when a warning condition was detected and the judgment countdown started.
From the [Download] menu, you can download recorded data as well as delete from T&D WebStorage Service.
Further data analysis is possible by using the T&D Graph software in conjunction with T&D WebStorage Service.
With T&D Graph, it is possible to directly access and open the recorded data stored in the T&D WebStorage Service.
T&D Website > Software > T&D Graph Download
Open T&D Graph and go to the [File] Menu - [Web Storage Service].
Enter the user ID and password registered with T&D WebStorage Service, and click [Login].
All data stored in your WebStorage account will be displayed in a list. Right click on the selected recorded data and click [Download] to download for analysis.