RTR500BW for Windows

Introduction

RTR500BW for Windows is software that enables the user to make wireless communication settings, network settings, etc. in an RTR500BW via PC connected by USB. After initial settings are completed, it is also possible to make all other RTR500BW settings via LAN.

Compatible Products
Base Units	RTR500BW (Discontinued*: RTR-500NW/500AW)
Remote Units	RTR500B Series Data Loggers: RTR501B/502B/503B/505B/507B (including L types) RTR-500 Series Data Loggers :* RTR-574/576 (including S types), Discontinued: RTR-501/502/503/507S/505-Pt/505-TC/505-mA/505-V/505-P (including L types) RTR-600 Series Data Loggers:* RTR-602S/602L/602ES/602EL Discontinued: RTR-601-110/130/E10/E30
Repeaters	RTR500BC (Discontinued*: RTR-500)
* RTR-500 series and RTR-600 series models do not have Bluetooth capability.

Getting Ready

Installing the Software

Download the software from the T&D Website and install it to your PC.
Opening RTR500BW for Windows will open the launcher window.

T&D Website > Software > RTR500BW for Windows
for CE
for FCC

Preparing a destination for data transfer:

If you are using T&D WebStorage Service

Log in to T&D WebStorage Service, and add your device by serial number and registration code. If you do not already have an account, create one using "New User Registration".
(For details see: [T&D WebStorage Service])

If you are NOT using T&D WebStorage Service

You can use T&D Data Server or your own Web or FTP server as the destination.

T&D Data Server
By installing T&D Data Server on a Windows PC that meets the following conditions, the PC can act as a server which allows storage of recorded data, graph view, warning mail transmission, and data monitoring using a web browser.
(For details see: [T&D Data Server])

Necessary for Web Server:

• Web Server (HTTP/HTTPS)
• Web Application (to receive data from Base Unit)
• Root Certificate (for HTTPS)

*Customers need to create a web application to send warning emails and retrieve data from the server.

Necessary for FTP Server:

• FTP Server
• FTP Account (User ID/Password)

*Recorded data (TRZ format) can be analyzed using the T&D Graph software, but it is necessary for the customer to create a program to visualize the current readings data (XML format).

Things Necessary for Using a LAN Connection

• LAN Cable (when using a wired LAN)
• Wireless LAN Access Point (when using a wireless LAN)
• HUB, Router, and so on (as necessary)

Getting Remote Units and Repeaters Ready

For details about using Remote Units see [RTR501B/502B/503B/505B/507B], [RTR-574/576] and/or [RTR-600] in this Help.
For details about using Repeaters see [RTR500BW/RTR500BM/RTR500BC] in this Help.

Base Unit Settings

From the launcher window, open the RTR500BW Setting Utility and connect the RTR500BW to your computer via USB. The Base Unit Settings window will appear.

The Settings Utility Menu is as follows:
For more details, click on any of the setting items below.

MENU	Main Contents
Base Unit Settings	Base Unit Name, Connection Password Settings, Switch ON/OFF Bluetooth Communication Function
Remote Unit Settings	Registration to Base Unit and Deletion, Properties (settings changes), Recording Start
Repeater Settings	Registration to Base Unit and Deletion, Properties (settings changes)
Wireless Route Settings	Test Wireless Signal Strength, Wireless Route Settings (Auto/Manual)
View Group Settings	Add or Delete Displayed Groups, Change Names
Clock Settings	Base Unit Clock Settings (Time Zone, Date/Time Format, SNTP Server Settings)
Network Settings	Specify and Make Communication Interface (Wired/Wireless LAN) Settings
FTP Settings	FTP Server Settings (IP Address, ID, Password, Port Number, etc...)
HTTP(S) Settings	Specify and Make Settings for Data Transfer Destination (T&D WebStrorage Service, T&D Data Server or your own web server)
Current Readings / Warning Settings	Current Readings Transmission Settings (Interval and Method), Warning Monitoring Settings (Monitoring Interval, Contact Output Info, Warning Transmission)
Recorded Data Transmission Settings	Transmission Schedule, Interval, Method, File Name Settings
Transmission Tests	Current Readings Transmission, Warning Transmission, Recorded Data Transmission, External Contact Output Test
Settings Table	Base Unit Info (Device Version, MAC Address, Registration Code, etc...)

RTR500BW Default Settings

Base Unit Name	RTR500BW_Serial No.
Connection Method	Wired LAN
Network Settings	DHCP: ON
Bluetooth	ON
Connection Password (for LAN and Bluetooth)	password
Auto Transmission of Current Readings	ON / Interval: 10 min.
Auto Transmission of Recorded Data	ON / Once daily (triggered by and depending on the time of first communication between the Base Unit and the mobile or Windows app)
Warning Monitoring	OFF

Base Unit Settings

Base Unit Name

Displayed as Model_Serial Number.
When using multiple Base Units the name can be edited for easier identification.
Base Unit Names will be applied as follows:

• In warning emails
• In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves)
• In the T&D Data Server Monitoring window on browser
• In Recorded Data file names and within the files themselves

Base Unit Description

By entering info such as the installation location or administrator it will be easier to identify units when connecting via networks or Bluetooth. (Optional)

Unit of Temperature (°C/°F)

Make settings for the unit of temperature to be used in the Remote Unit recorded data and in the display of the Remote Unit.
This cannot be changed after the Remote Unit has been registered. If you wish to change this setting, it is necessary to first delete the registration from the Base Unit and then make changes.

Connection Password

Enter a password here for connecting to a Base Unit via a network or via Bluetooth.

• Passwords must be alphabet or numerals from 6 to 64 characters.
• If you forget the password, reset it by connecting the Base Unit to a PC via USB and reset using this screen.

Bluetooth

Select ON to use Bluetooth communication.

Remote Unit Settings

Communication at Remote Unit Registration and Deletion

Base Unit connected to PC by USB

Base Unit on the Network

Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

• Right-click on the window and select [Display Item Settings] to make changes.
• Drag and drop the item left and right to change the order as desired.

Registration List

This is a list of all Remote Units registered in the target Base Unit.

[Register] Button

This opens the window that allows you to register data loggers to the target Base Unit as Remote Units.

• If the data logger requires optical communication, connect the Base Unit with a USB cable to your PC and place the logger face down on the Base Unit.
• For RTR-574/576 loggers, connect directly to your PC with a USB cable.
• For RTR-600 series loggers, connect the battery charge dock to your PC via USB and place the loggers on the charger.
• If the logger is an RTR505B or RTR-505, a message box will appear for you to [Select the Measurement Item]. Click the suitable usage and click [OK] to open the settings screen. (This message will not appear if an Input Module is already connected.)
  

[Delete] Button

Select the target Remote Unit from the registration list and click the button to open the "Delete Remote Unit" window.
When the Remote Unit is connected to a PC in the same way as during registration, the registration information in the Remote Unit will be deleted. When the process of deleting the registration information on the Base Unit is completed, the message "Success" is displayed and the targeted Remote Unit disappears from the list.

• Recorded data will also be erased.
• If you are using the Shift/Ctrl key to select more than one Remote Unit, connect the next Remote Unit when [Initialized] is displayed for the currently connected device.
• If a Remote Unit cannot be connected to the PC because it is not at hand or is not working properly, select [Cancel] to delete the registration information in the Base Unit and finish the process. In this case, the registration information and recorded data will remain in the Remote Unit.

 IMPORTANT
Unintended communication results may occur if a Remote Unit with registration information remaining in it is left within the radio communication area of a Base Unit for which communication is enabled. Make sure to initialize Remote Units from the [Operation] Menu in the Settings Utility's Main Window.

[Properties] Button

Here Remote Unit settings changes can be carried out.
Select the target Remote Unit from the list and click the button.

• In order to change an item that is grayed out, it is first necessary to delete the Remote Unit's registration information using the [Delete] button, initialize the unit and then re-register it.

[Start Recording] Button

Here you can select a Remote Unit, make settings for the recording interval and the recording start date and time and start recording.

• If the set date and time for starting recording is too close to the current date and time, an error will occur.
• The Remote Unit will go into waiting mode and [REC] will blink in the Remote Unit LCD until recording begins.

Setting Items

Serial Number

This is the Remote Unit serial number.

Wireless Group

Enter a Group Name for each frequency channel being used between sets of Base Units, (Repeaters) and Remote Units.
If you wish to register a logger to an already registered Group, select the name of the target Group.

Remote Unit Name

Displayed as Model_Serial Number.
When using multiple Remote Units the name can be edited for easier identification. Remote Unit Names will be applied as follows:

• In warning emails
• In the T&D WebStorage Service Data View screen (in Current Readings file names and within the files themselves)
• In the T&D Data Server Monitoring window on browser
• In Recorded Data file names and within the files themselves

Remote Unit Number

The numbers are assigned automatically in order of registration.

Communication Frequency Channel

Set a frequency channel for wireless communication to be used by Base Unit, (Repeaters), and Remote Units. In each wireless group up to four frequency channels can be set for use with one Base Unit.

• The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: FAQs-[RTR500BW Settings]-[Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?])
• When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
• To make changes after having finished registration, it is necessary to delete all Remote Units and Repeaters with the same frequency channel setting from the Registration List and then register them again.

Ch.1, Ch.2...

The measurement item for each channel is shown here.

Recording Mode

Endless (Will overwrite the oldest data when capacity is full)

Recording Interval

Select from the 15 possible choices. (1, 2, 5, 10, 15, 20, 30 sec / 1, 2, 5, 10, 15, 20, 30, 60 min)
If the interval is changed, all recorded data stored in the Remote Unit will be deleted.
Below are some examples of recording intervals and maximum recording times.

		RTR501B/502B/505B	RTR503B/507B,RTR-574/576
Recording Interval	1 sec	4 hr and 26 min	2 hr 13 min
	30 sec	5 days 13 hr	2 days 18 hr
	15 min.	166 days 16 hr	83 days 8 hr
	60 min.	About 1 year and 10 months	About 11 months

Warning Monitoring

Switch to ON to monitor for warnings, and set the "Warning Judgment Time". When a warning condition is detected, a warning is issued only after the judgment counter expires.
By setting to OFF, that unit will be excluded from monitoring for warnings.
Note: RTR-600 Series is not supported.

• Settings can be made in each channel for "Upper and/or Lower Limits". When an out-of-limit measurement is detected and continues for the set Judgment Time, a warning will be issued. (The set limit values are not sent with the warning message.)
• Additional Monitoring Items for RTR505B
  Event: A warning will be issued when the rising or falling pulse continues for the set Warning Judgment Time. (resolution:1 sec)
  Pulse: Settings can be made for upper and lower limits for pulse measurements taken during the set recording interval.

Auto Transmission of Recorded Data

Select whether to enable automatic downloading of recorded data to the Base Unit.

• Auto-download / sending of recorded data will not occur for those Remote Units that are set to OFF.

Bluetooth

Switch OFF to disable the Bluetooth communication function of the Base Unit.

Bluetooth Passcode

Set a passcode (4-8 digit number) to be used for Bluetooth communication.
The same passcode can be used for all devices.

Setting Items for RTR505B/RTR-505

Model number of input module shown within ( ).

Sensor Type (TCM-3010, PTM-3010)

Select the type of sensor connected to the input module.
For TCM-3010: K, J, T, or S
For PTM-3010: Pt100 or Pt1000

• When replacing a sensor with a different type, make sure to change this setting to reflect the type which is connected.

Recording Method (VIM-3010, AIM-3010)

Make settings for the recording method for measurements.
Instantaneous Value: Records the instantaneous value measured at each recording interval.
Average Value: Records the average value of the measurements taken every second within the recording interval.

Scale Conversion Equation (VIM-3010, AIM-3010, PIC-3150)

Make settings for when using scale conversion. This has no reflection on what is displayed on the LCD display of the Remote Unit.
Use y=ax+b: Select this when the values for both the slope (a) and intercept (b) are already known.
Specify 2 points: Select this when both the input values from the sensor and the post-conversion values are known at two points. (See the sensor user's manual for details)

• If desired, a string of characters can be input directly to show the "Unit of Measurement" for the value after scale conversion.

Preheat / Preheat Time (VIM-3010)

Select ON if you wish to control the sensor power supply. It transmits a preheat signal that is synchronized with the recording interval to turn sensors ON before and OFF after measuring and recording.

• Because the sensor does not measure except during a recording session, the Remote Unit LCD will refresh at each recording interval.
• The length of preheat time will differ upon your sensor. Please check the specifications for the sensor being used.
• If the set preheat time is equivalent to or longer than the recording interval, current will be continually supplied to the sensor.
• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

Measurement Range (VIM-3010)

Make settings here for the range of measurement. The Remote Unit LCD will change to reflect the set measurement range.
V Range:
Measurement Range: 0 to 22V
Resolution: Automatically changes from 0.1mV to 10mV according to the input signal.
Display Unit: V (fixed)
mV Range:
Measurement Range: 0 to 999.9mV
Resolution: Automatically changes from 0.1mV to 0.4mV according to the input signal.
Display Unit: mV (fixed)

• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

LCD Display (PIC-3150)

Specify the value for display in the Remote Unit LCD.
Pulse Rate: The pulse count for recording interval period will be displayed. The display will be refreshed every one-sixtieth of the recording interval (at minimum of every one second).
Total Pulse Count: The pulse count (0 to 9999) since recording start will be displayed. The refresh interval is 1 second.

Pulse Signal Type (PIC-3150)

Make settings here for the pulse signal type to be recorded.
Rising: Records the number of rising pulses during the set recording interval.
Falling: Records falling pulses during the set recording interval.

• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

Chattering Filter (PIC-3150)

If you wish to use the filter for eliminating chattering which occurs due to changes in polarity, this should be switched to ON.
ON: 15Hz or less
OFF: 3.5kHz or less
(when using square wave signals of 0-3V or higher)

• If this setting is changed, all recorded data stored in the Remote Unit will be deleted.

Target Item for Warning Monitoring (PIC-3150)

Select the target item from Pulse or Event (rising or falling) and judgment time for warning monitoring.
Display resolutions for monitoring each target item are follows:
Pulse: one-sixtieth of recording interval (minimum of one second)
Event: 1 sec

Noise and Vibration

Make settings for the sampling interval, calculation percentage and calculation time period.

Setting Items for RTR-574/576

Channels for Alternating Display (RTR-574)

Select the items to be displayed in the Remote Unit LCD.

LCD Display Items (RTR-576)

Select the items to be displayed in the Remote Unit LCD.

Button Lock

Use to lock the Remote Unit operation buttons. If set to ON, only the DISPLAY button will be functional.

• Note: When "Button Lock" is OFF and you change the recording interval using the INTERVAL button on the unit, that change will not be reflected to the Remote Unit information stored in the Base Unit. The change will be applied to the recorded data set.

Atmospheric Pressure Correction (RTR-576)

Measurement results of CO2 concentration are affected by atmospheric pressure. This function corrects for atmospheric pressure to achieve a more reliable CO2 concentration measurement.
This setting can be made by directly entering the pressure (hPa) at the measurement location, or by having the software calculate the estimated pressure at the altitude (meters) entered by the user.

Auto Calibration (RTR-576)

It is possible to calibrate the CO2 sensor either automatically or manually.
Refer to Calibration / Adjustment Function for the operation procedures and precautions.

Repeater Settings

The wireless communication range can be extended by placing a Repeater in between a Base Unit and a Remote Unit.

Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

• Right-click on the window and select [Display Item Settings] to make changes.
• Drag and drop the item left and right to change the order as desired.

Registration List

This is a list of all Repeaters registered in the target Base Unit.

[Register] Button

This opens the window that allows you to register Repeaters to the target Base Unit.

[Delete] Button

Select the target Repeater from the registration list and click the button to open the "Delete Repeater" window.
When the Repeater is connected to a PC in the same way as during registration, the registration information in the Repeater will be deleted. When the process of deleting the registration information on the Base Unit is completed, the message "Success" is displayed and the targeted Unit disappears from the list.

• If you are using the Shift/Ctrl key to select more than one Repeater, connect the next Repeater when [Initialized] is displayed for the currently connected device.
• If a Repeater cannot be connected to the PC because it is not at hand or is not working properly, select [Cancel] to delete the registration information in the Base Unit and finish the process. In this case, the registration information and recorded data will remain in the Repeater.

 IMPORTANT
Unintended communication results may occur if a Repeater with registration information remaining in it is left within the radio communication area of a Base Unit for which communication is enabled. Make sure to initialize Repeaters from the [Operation] Menu in the Settings Utility's Main Window.

[Properties] Button

Here Repeater settings changes can be carried out.
Select the target Repeater from the list and click the button.

• In order to change an item that is grayed out, it is first necessary to delete the Repeater's registration information using the [Delete] button, initialize the unit and then re-register it.

Setting Items

Serial Number

This shows the Repeater serial number.

Wireless Group

Specify the Group to which the Remote Units are registered that you wish to add a Repeater.

Repeater Name

Displayed as Model_Serial Number.
When using multiple Repeaters the name can be edited for easier identification.

Repeater Number

The numbers are assigned automatically in order of registration.
It will appear in the screen of the Repeater.

Communication Frequency Channel

Set the frequency channel for Repeater to the same one as the Remote Unit to which you wish to communicate.
In each Wireless Group up to four frequency channels can be set for use with one Base Unit. Up to 10 Repeaters can be registered to each Wireless Group.

• The frequency channels can be set from 0-21 for FCC Model and 0-11 for CE Model. (For details see: FAQs-[RTR500BW Settings]-[Q. When there are multiple Base Units being used in the same area, what is the best way to assign frequency channels?])
• When more than one Base Unit is registered, make sure to select channels that are far apart in order to prevent interference of wireless communication between Base Units.
• To make changes after having finished registering, it is necessary to delete all Remote Units and Repeaters with the same frequency channel setting from the Remote Unit Registration List and then register them again.

LCD Display

Up to 3 alpha-numeric characters can be set to help identify the group. (optional)

• This will appear in the screen of the Repeater.

Bluetooth

Switch OFF to disable the Bluetooth communication function.

Bluetooth Passcode

Set a passcode (4-8 digit number) to be used for Bluetooth communication.
The same passcode can be used for all devices.

Wireless Route Settings

Make wireless route settings here for communication between Base Units, Repeaters and Remote Units and carry out tests of signal strength between the various devices.

Wireless Routes

Select the way you wish to create wireless routes.
Auto: Communication is carried out using the best route from the previous communication result.
Manual: Communication will be carried out using the manually set route. To create or change a route, drag and drop Remote Unit and Repeater icons to the position within the wireless route would like them to be and click the [Apply] button.

Left Figure: If you wish to move [Unit03] under the [Repeater 1] tree, drag the icon up into the Repeater 1 icon.
Right Figure: If you wish to move [Unit03] to directly connect with the Base Unit, drag the icon from the Repeater tree up into the Base Unit icon.

Wireless Group

Select the wireless route or wireless group of which you wish to test signal strength.

Latest

When creating the wireless route automatically, the date and time of the last wireless communication is displayed.

[Test Signal...] button

Clicking this will open the [Check Signal Strength] window.
Specify the device to start, and close the screen when communication is completed.

View Route

The wireless route for the group selected from the Group Name list will appear here.

• The signal strength is shown in colored bars. Two or more green bars is ideal.
• A message will be displayed for devices with low battery power.

Wireless Signal Strength Results List

The results for the wireless route and signal strength of the selected Wireless Group will be displayed here.
Green (3-5): Good
Yellow (1-2): Unstable
White (0): Error

View Group Settings

When using a cloud service or sending warning mails, etc., you can create "View Group" and add Remote Units to the Groups as desired.

Add or Delete View Groups, Change Names

Settings can be made from the button at the top of the screen.

Moving Remote Units between Groups

You can move Remote Units by dragging and dropping their icons to a different Group.

Clock Settings

Current Time

Set the time of the Base Unit either using the PC clock or by directly entering the date and time.

Time Zone

Select the time zone where the device is being used.

Daylight Savings Time

Select this to automatically make adjustments for daylight savings time.

Date / Time Format

Select from one of the six available patterns.
This will be used everywhere except in data file names.

Auto-Adjustment

Select ON to automatically adjust the time of the Base Unit using the SNTP server.

SNTP Server

Enter the address of the SNTP Server to be used for the Auto-adjustment of date and time.
EX: time-xx.nist.gov 111.111.111.111

Network Settings

These settings are required for the Base Unit to carry out communication over a network.

Connection Method

Specify either wired LAN or wireless LAN

DHCP

The default setting is "ON". Normally, there is no need to change this setting.

• If you wish to an internal network connection and use a static IP address switch to OFF, and make appropriate settings for the IP address, subnet mask, default gateway and DNS server address.

Communication Port Number

The default setting is 62500. Normally, there is no need to change this setting.

Wireless LAN SSID

Click the down arrow to the right of the input field to open a list of available access points.
Select the desired access point and click OK.

• Manual entry is also possible.

Security Mode

This is standard to be used more encryption of transmissions via a Wireless LAN. Make sure to assign it in conjunction with the access point being used.

Pre Shared Key / WEP Key

This password is necessary for security when using a Wireless LAN. Make sure to enter it in coordination with the Wireless LAN Access Point settings.

MTU Size

The default setting is 1400. Normally, there is no need to change this setting.

Low Speed Operation

The default setting is OFF.

• If the network you are using encounters delays or if the speed of the connection is slow, try using a setting in the Low Speed Operation settings to compensate. (Note that selection does not guarantee the performance at that speed.)
• Please check the communication speed on your contract for the SIM card in the mobile router, and select the closest one (512kbps, 200kbps, or 128kbps line).

FTP Settings

Make settings here when sending the current readings and recorded data to your FTP server.

FTP Server

Enter the "IP Address" or "Host Name" for your FTP Server.
EX: 10.0.1.55, ftp.example.tandd.com

FTP User ID

Enter your FTP User ID.

FTP Password

Enter your FTP Password.

FTP Port Number

Enter your FTP port number.

Passive Mode

Select ON to use PASV mode.

Character Encoding

UTF-8 is used for the files to be sent to the FTP server.

HTTP(S) Settings

Make settings here when sending the current readings, recorded data, and warning data to T&D's cloud server, T&D Data Server or to your own web server.

Connection Destination

T&D WebStorage Service: Cloud Service with English display
Ondotori Web Storage: Cloud Service with Japanese display
T&D Data Server: A server PC on which T&D Data Server is installed
Custom: Use your own web server

• When you select T&D Data Server, enter the Server Address and Port Number that you can find in the T&D Data Server Manager.
• If you select Custom, make sure to enter the destination address, port number and destination path.
• When using an HTTPS server, import the root certificate (DER format) required for connection to the Base Unit.

Communication Interval

The Base Unit periodically communicates with the server to check for pending settings. You can select the interval time from the 11 choices (OFF, 5, 10, 20, 30 min, 1, 2, 4, 6, 12, 24 hours).

• When changing the Base Unit Settings from the mobile app T&D 500B Utility via T&D WebStorage Service, the settings will be applied at a short interval if you set a short interval here.
• If you select [OFF], pending settings will be applied to the Base Unit at the timing of sending current readings or recorded data to the server.

Current Readings / Warning Settings

Make settings here to send current readings or perform warning monitoring, and execute operational tests from the [Transmission Tests] menu.

Auto Transmission of Current Readings

Set to ON to have current readings sent automatically.

Transmission Interval

Select from the 11 choices (1, 5, 10, 20, 30min, 1, 2, 4, 6, 12, 24 hours) for transmission interval of current readings.

Transmission Method

Select the transmission method for sending current readings.

• If you wish to send data to T&D WebStorage Service, T&D Data Server or your own web server, select HTTP(S). T&D WebStorage Service and T&D Data Server allow you to monitor the transmitted current readings via a web browser.
• When sending by FTP, enter the file name and destination folder.
• Note: RTR-600 Series is not supported.

Warning Monitoring

Switch to ON to monitor for warnings.

• Warning Monitoring will not be carried for those Remote Units which have Warning Monitoring set to OFF.
• If the HTTP(S) setting is set for connecting to T&D WebStorage Service or T&D Data Server, alarm information (occurrence and recovery) is notified via Web browser or by warning report e-mail.
• Note: RTR-600 Series is not supported.

Warning Monitoring Interval

Select the interval (1 or 5 minutes) for monitoring for warnings.

Condition for Warning Output (Contact Output)

Check the item(s) to be monitored for warnings (Upper/Lower Limit Warning, Sensor Error, Wireless Communication Error, Battery Warning).
For details see: [Details of Operations]-[About Warning Monitoring]-[Warning Contact Output Operations])

• Even if warning monitoring is set to ON in a Remote Unit, it will not be monitored for if the "Upper/Lower Limit Warning, Sensor Error" check box is left unchecked here.
• If an alarm terminal is attached to the external contact output terminal, perform an external contact output test from the [Transmission Tests] menu to check operation works properly.

Warning Transmission

If you wish to have warning reports sent by e-mail, set Warning Transmission to "ON".
T&D WebStorage Service:
When a warning occurs, an alert will be displayed on the top page and a warning report email will be sent to the specified email address(es). Warning mail settings can be made for up to 4 addresses from the T&D WebStorage Service > Account Management.
T&D Data Server:
Warning notifications will be displayed on the monitoring window and a warning report email will be sent to the specified email address(es). Up to 8 addresses can be set in the T&D Data Server > Warning Report Mail Settings.

• Warning transmission via FTP is not supported.

Recorded Data Transmission Settings

Use this to automatically download recorded data from target Remote Units at a set date/time or interval and have that data sent to the server.

Auto Transmission of Recorded Data

To carry out auto-downloading/sending of Recorded Data, select ON.

• Auto-downloading will not be carried for those Remote Units which have Auto-Downloading of Recorded Data set to OFF.

Transmission Scheduling Method

Transmit by day and time:
Up to eight patterns can be set.
If you select more than one date and time, make sure that they are one or more hour apart.
Transmit by Interval:
Select from the 5 choices (30min, 1, 2, 3, 4 hours) for Sending Interval of recorded data.
If you select more than 1 hour, you can also specify in 10-minute increments.
Recorded data will be sent at the specified interval(s) starting from 0:00.

 Note
The default setting is "Transmit by day and time" and Schedule 1 "Every Day (on the hour)", which will be the next full hour after the first communication between the device and the app (mobile or Windows) + 30 minutes.
Examples:
If the first communication occurred at 13:00, the next full hour after 30 minutes will be 14:00. (Default Transmission Schedule: Every Day 14:00)
If the first communication occurred at 13:31, the next full hour after 30 minutes will be 15:00. (Default Transmission Schedule: Every Day 15:00)

Transmission Method

Select the transmission method for sending the automatically downloaded recorded data.

• If you wish to send data to T&D WebStorage Service, T&D Data Server or your own Web server, please select HTTP(S).
• When sending by FTP, if necessary please specify the transfer destination folder.

File Name

Select from the 9 choices for File Name settings.
EX: If you select <base>_<remote>_<time>, the file name will be [Base Unit Name_Remote Unit Name_Date/Time].

• If you specify the file name that does not contain time, the file will be overwritten.
• The Base Unit Name which was set in the [Base Unit Settings] menu will appear in the file name.

Transmission Tests

After registering and changing settings, execute the necessary tests, if a test fails, see the explanation and error codes and make settings changes as necessary.
(For details see: Error Code List)

Settings Table

Here you can see Base Unit Info (Device Version, MAC Address, Registration Code, etc...) and view settings contents in table form.

Settings Utility Main Window

This is a menu window for operating remotely placed Base Units connected to a network and/or local Base Units connected to a PC via USB.

Items for Display

Here you can change the items to be displayed and the order in which they are displayed.

• Right-click on the window and select [Settings for Display Items] to make changes.
• Drag and drop the item left and right to change the order as desired.

Currently Connected Base Units

This is a list of Base Units currently connected via network or USB.

The menu contents are as follows:

MENU	Contents
File	Exit	This quits and closes the Settings Utility.
Operation	Search Network	Use this to connect to a Base Unit on an in-company LAN or other internal network to which the PC is also connected (For details see: Search Network for Base Units)
	Search Network Settings	This opens a settings window to search for Base Units that are not on the same network as the PC. (For details see: Search Network for Base Units)
	Base Unit Settings	This opens the Base Unit Settings Window. Select the target Base Unit from the list of connected Base Units and click the button. (For details see: Base Unit Settings)
	Download Recorded Data	This opens the Recorded Data Download window. Select the target Base Unit from the list of connected Base Units and click the button. (For details see: Manual Data Collection)
	View Base Unit Log	This opens the Base Unit Log window. Select the target unit from the list of connected Base Units and click the button. Please refer to the log for investigation when an error occurs, etc. (For details see: Base Unit Logs) Click the [Get] button to retrieve the most recent log. (Up to 900 entries) Click the [Initialize] button to initialize the internal log stored in the Base Unit. Right-clicking on the screen you can switch to viewing logs according to conditions.
	Return Base Unit to Factory Default Settings	This returns the Base Unit connected by USB cable to the PC to its Factory Default Settings.
	Get Remote Info	This will show info for the Remote Unit connected to your PC.
	Initialize Remote Unit	This returns the Remote Unit connected to your PC to its Factory Default Settings. If the Remote Unit requires optical communication, connect the Base Unit or RTR500BC with a USB cable to your PC and place the logger face down on the Base Unit. (For details see: [Notes on Initializing Remote Unit/Repeater])
	Get Repeater Info	This shows the Repeater Info for the Repeater which is connected via USB to the PC. If the unit is running on batteries, the battery level will be displayed in levels from 0 to 5. If the level reaches 1 or below, communication errors and loss of data may occur.
	Initialize Repeater	This returns the Repeater which is connected by USB cable to the PC to its factory default settings. (For details see: [Notes on Initializing Remote Unit/Repeater])
	Settings History	This shows the previous setting details for Base Units according to their serial number.
	Output Log and Settings	The operation log and device settings can be output as text (.txt) for the Base Unit connected via USB or network. Select the target unit from the list of connected Base Units and click the button.
Help	RTR500B Series Help	Opens this help.
	RTR-500NW/500AW Operation Guide	This opens [RTR-500NW/500AW Operation Guide].
	Troubleshooting	This opens [RTR500B Series FAQs] in this Help.
	Version Info	This displays the version info for the Settings Utility currently being used.

Search Network for Base Units

Search Network Settings

This opens a settings window to search for Base Units that are not on the same network as the PC.

Network Search Time

Specify a time between 1 and 10 seconds.

Address List

Click the [Add] Button and enter the appropriate IP address. Click [OK] to connect to the selected Base Unit.

Manual Data Collection

By using wireless communication, it is possible to download and save recorded data from Remote Units to a PC.

Remote Unit Selection (check box)

Place a check in the box of the Remote Units for which you wish to download recorded data.

Storage / File Name

If you do not specify the storage location for the recorded data, it will be saved in the following folder.
My Document\TandD Corp\RTR500BW for Windows\data
If you specify a file name that does not contain time, the file will be overwritten.

Downloading Range

All Data: This will download all recorded data in the Remote Unit. One logger at full data capacity will take about 2 minutes to download to a PC. If there are any Repeaters the communication time will increase.
Specify Time Period: Download only data from the set number of hours before until the most recently recorded data. (In units of 1 hour)
Specify Number of Data: Download the specified number of readings back from the most recently recorded data.

Operations

After downloading is completed, select to have the storage folder automatically open or have a graph open for that data.

[Start] Button

This will start the download. You can cancel the download by clicking the [Cancel] button.

Notes on Initializing Remote Unit/Repeater

• Before initializing the Remote Unit or Repeater, please delete the device registration from the Base Unit. (Refer to: [Remote Unit Settings] or [Repeater Settings]). Using the Remote Unit or Repeater whose registration information remains in the Base Unit can cause communication error or operation error.
• Once initialized, the setting information and recorded data in the unit will be deleted and cannot be restored.
• When initializing the Remote Unit that uses a High Precision Temp-Humidity Sensor SHA-3151/SHB-3101, Thermocouple Module TCM-3010, or Pt Module PTM-3010, if you were making adjustments to the measurements (via Adjustment Tools), the setting has been saved in the sensor/module and will remain even if the Remote Unit is initialized. To reset the adjustment setting, use the Adjustment Tools software and perform the initialization.

Other Data Collection Methods

By using T&D Tools you can download and save data directly to a PC via Bluetooth or optical communication.

Open T&D Tools-Data Downloading Tools. Select the method (USB, Optical, Bluetooth) to communicate with Remote Units, select the download range and make settings for the storage location, etc... and start downloading.

T&D Website > Software > T&D Tools Download

Checking and Updating the Firmware Version

By opening the [Settings Table] in the Settings Utility you can check the firmware version of the Base Unit connected to the PC via USB.

In the launcher window click [Update Information] to open the Check for Updates Tool*.

Update Information

This shows program versions and date of update.

[Settings] Button

Here you can select whether or not to automatically check for the latest software version information on the Internet when the Setting Utility is started.

• If you wish to use a proxy server to check and update the firmware, check [Use a Proxy Server] and enter the IP address and port number.

[Get Update Information] Button

Use this to get the settings info for the Last Page.

[Details for Selected Update]

Clicking here will take you to T&D Website > News > Update Info where you can view details for the program that you selected.

[Download Selected Update]

Clicking here will take you to T&D Website > Software Download where you can download the update for the program that you selected. Precautions and update procedure info is also available here.

Details of Operations

About Sending Current Readings

Basic Process

Current Readings will be sent at the interval set via the smartphone app or the Windows software.

1. The RTR500BW communicates via wireless communication with all registered Remote Units and gathers their current readings.

2. The readings are then sent by the set transmission method at the set interval.

Conditions for Transmission

The RTR500BW can only send the current readings if all of the following conditions are met.

• All settings for the Auto Transmission of Current Readings in the RTR500BW have been completed.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.

Contents of Transmission

The current readings data transmitted includes up to 10 recorded values for each Remote Unit.
The number of readings that can be reflected in a current readings graph display differs depending on the model and is as follows:

Model	Number of Readings
RTR501B, RTR-501. RTR502B, RTR-502, RTR505B (other than pulse measurement), RTR-505 (other than pulse measurement)	10 readings
RTR503B, RTR-503. RTR507B, RTR-507S, RTR-576	5 readings
RTR505B (for pulse measurement), RTR-505-P (for pulse measurement), RTR-574	4 readings
* The shortest interval at which RTR500BW can create data files of Current Readings to transfer to the server is 30 seconds. Therefore, even if the recording interval for a Remote Unit is less than 30 seconds, the interval of Current Readings Data which can be displayed is 30 seconds. * For RTR-574/576 (including S type), the recorded data records average values and the current readings data records instantaneous values according to the set recording interval and transmits them as current readings data. Therefore when comparing Current Readings Data and Recorded Data (trz format), the times of measurements may differ and hence measurement readings may slightly vary. * The above shows the maximum number of readings. Depending on the Remote Unit recording interval and the amount of time from the beginning of recording, the actual number of readings transferred may be less than maximum.

Operation Upon Current Readings Transmission Error

If an error occurs during the transmission of current readings, the RTR500BW will carry out the following:

• After a 10 minute wait the process will begin again from the start (up to 2 times). Note however that if the sending interval is set to 10 minutes or less, resending cannot be performed.
• If during that 10 minute wait, the Base Unit is scheduled to send Current Readings, the resending process of the prior set of data will be canceled and the Current Readings will be sent at the scheduled time.

About Warning Monitoring

Basic Process

Monitoring for warnings will occur at the interval set via the smartphone app or the Windows software.

1. The RTR500BW communicates via wireless communication with all Remote Units which have been set for the monitoring of warnings and gathers all data necessary for sending a warning.

2. It will confirm if conditions have been met for the sending of a warning notification or that such conditions have been recovered from and if warranted will send the warning data to the server.

Conditions for Transmission

Warning Notification can only be sent if all of the following conditions are met:

• All device settings (Base Unit and Remote Unit) for Warning Monitoring have been completed.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.
• Conditions for at least one of the [Types of Warning Reports] has been met or the conditions have changed to warrant a recovery message.

Types of Warning Monitoring

Remote Unit Upper Limit / Lower Limit Exceeded

A measurement reading has been deemed to have exceeded the set Upper or Lower Limit for the set amount of time.
(Measurements that exceed the set Upper/Lower Limit but do not last for the set amount of time will not be judged as warning)

Remote Unit Sensor Error

Sensor Abnormality (no sensor connected, broken connection, etc...)

Remote Unit Battery Level

Remote Unit battery level has reached LOW (One hour has passed since the battery warning mark on the LCD came on).

Wireless Communication Error

Wireless communication with a Remote Unit has failed three consecutive times.

Warning Contact Output Operations

During warning monitoring, if a warning is detected the contact output turns ON (circuit closed). During warning monitoring, when a recovery is detected, the contact output is turned OFF (circuit is open).
If both a warning and a recovery occur within the same warning monitoring interval, the contact output is turned ON (circuit closed) for 10 seconds at the timing of warning monitoring.

Operation Upon Warning Transmission Error

If an error occurs during the transmission of warning data, the RTR500BW will carry out the following:

• A retry will occur at the set warning monitoring interval after the failure of sending a warning report and this will continue until successful.
• Any warning(s) that occur during the resending of a failed transmission will also be included and sent.

About Auto-Sending of Recorded Data

Basic Process

Recorded Data will be automatically downloaded and sent at the interval set via the smartphone app or the Windows software.

1. The RTR500BW communicates via wireless communication with the target Remote Units and downloads their recorded data.

2. The recorded data is then automatically transferred.
   (The first time all recorded data will be sent, from the second time only the remaining new data not sent before will be sent.)

Conditions for Transmission

The RTR500BW can only auto-send the recorded data if all of the following conditions are met.

• All necessary settings for Auto Transmission of Recorded Data have been completed in the RTR500BW.
• The device is NOT connected via a USB cable to a PC.
• The device is operating via AC adaptor or PoE.
• When communication occurs with Remote Units which have [Auto Transmission of Recorded Data] set to ON in Remote Unit Settings.

Operation Upon Recorded Data Transmission Error

If an error occurs during the transmission of recorded data, the RTR500BW will carry out the following:

• After 30 minutes have passed communication will be retried with only those units for which communication failed.
• The recorded data, including the range of the previous transmission error, is downloaded from the Remote Unit(s) when retransmitting.

Contents of Transmission

Sends the remaining data that was not sent the previous time.

Error Code List

General System

Error Code	Problem	Probable Cause and Solution
1020	LAN Connection Error	LAN communication failure. Please check the network settings for your PC and RTR-500NW/AW, such as the IP address.
1022	Failure to open USB	Disconnect the USB cable from the PC and try reconnecting it again. If the error is displayed after reconnecting, try supplying power using the AC adaptor.
10001	SRAM Reading Writing Error	Try power cycling the device by removing the AC adaptor. If the error continues, the device may be damaged.
10002	EEPROM Reading Writing Error

Command in processing

Error Code	Problem	Probable Cause and Solution
20001	Command Format Error	Your software and/or firmware version may not be supported. Please update them to the latest version.
20003	Unstable Operation	Try power cycling the device by removing the AC adaptor. If the error continues, the device may be damaged.
20004	Command in Progress	Please wait and try again.
20008	Password Not Match	The command cannot be executed; the passwords included in the command and set in the device do not match. You can reset the password using the Settings Utility.

Short Range Wireless Communication

Error Code	Problem	Probable Cause and Solution
40001	Wireless Communication Busy	Another wireless communication is in progress. Please wait and try again.
40002	Wireless Communication Failure (Remote Unit)	Change the position(s) of the Base Unit, Repeater(s), and/or the Remote Unit(s) and try again.
40004	Wireless Communication Failure (Repeater)
40005	Wireless Communication Failure (Remote Unit)
40006	Wireless Communication Failure
40007	Recording can not begin because there are not enough seconds remaining before the scheduled recording start.	The amount of time before the set recording start date and time is too short. Please change the date and time for the recording start and try again.
40009	No data to download
40021	Wireless communication channel is unavailable (channel busy).	Keep the devices away from noise-emitting sources such as computers. If the error persists, try changing the wireless channel.
40099	Unexpected Errors	Please contact your distributor if the error continues.

Optical Communication

Error Code	Problem	Probable Cause and Solution
50001	Communication Error	Optical communication failed. Make sure the Remote Unit is placed on the Base Unit correctly.
50002	Command Parameter Error	If the problem occurs repeatedly, it is a malfunction of the device.
50003	Response Error	Optical communication failed. Make sure the Remote Unit is placed on the Base Unit correctly. If the error persists, unplug the USB cable and reboot the software and try again.
50090	No data to download.

LAN

Error Code	Problem	Probable Cause and Solution
70001	LAN Communication Busy	Please wait and try again.
70003	DHCP Failure	After having established a network connection, connect a USB cable.
70005	Preparing for LAN Communication	Please wait and try again.
70040	Unexpected Errors	Please contact your distributor if the error continues.
70507	FTP server not found	Check the following: Has the route between the device and the FTP server been established correctly? Has the FTP server name been correctly set in the FTP Settings? When the DHCP is set to OFF in the Network Settings, make sure the DNS Server and Default Gateway Addresses are set correctly. When the DHCP is set to ON, try turning DHCP OFF and use static network settings to see if that stops the error.
70508	Timeout when connecting to FTP server
70509	Failed to login to FTP server (bad username or password or account)
70510	FTP command could not be completed
70511	FTP data socket could not be opened
70512	Failed to send data on FTP data socket
70513	FTP shutdown by remote server

Connection Test Error Codes (HTTP(S))

Display Error	Probable Cause and Solution
No Base Units have been registered	Connection with the cloud service will be possible, but data cannot be viewed on the web browser. Please register a Base Unit to the cloud service.
DHCP Error	No Response from DHCP Server (Timeout)
DNS Error	Name resolution by DNS server failed
SNTP Error	Failed to set time with specified SNTP server
HTTP(S) Communication Errors (Status Code: xxx)	The HTTP(S) server returned a response code other than 200 (request successful). If you specified a cloud service and an error occurs, please contact your local Distributor.
HTTP Timeout	Timeout during communication with HTTP(S) server.
TCP Session Error	Failed to connect to HTTP(S) server.
TLS Session Error
Root Certificate Read Error	Failed to connect to HTTP(S) server. When connecting to a server other than a cloud service, make sure that the appropriate root certificate has been set in the Base Unit.
Server Certificate Authentication Error	Failed to connect to HTTP(S) server. When connecting to a server other than a cloud service, make sure that the appropriate root certificate has been set in the Base Unit and/or check the server settings at the destination address.
Cannot find Access Point	When connecting via wireless LAN, the specified network name (SSID) was not found. Make sure the correct network name is used in the settings.
Connection to access point failed	When connecting via wireless LAN, the specified access point could not be connected to Check the Wireless LAN Settings (Network Name, Password, Security Mode)
A LAN cable is not connected	A LAN cable is not connected to the Base Unit for which wired LAN settings were made.
FTP Transmission Error	Failed to send data to FTP server
FTP Login Error	Failed to log in to the FTP server (Authentication Error)
Please contact your local distributor. Error Code: xxxx	An error that is not applicable to the above has occurred. If an errors repeats and after checking and trying all the suggested remedies without recovery, please contact your local Distributor.