Support Information
Update Report
June 23, 2011
RTR-500GSM Firmware Update Info (Ver. 1.02 to 1.03.02)
In order to fix the following problems, we have released this update program for the RTR-500GSM firmware.
Affected Products and Conditions
Device:
RTR-500GSM (CE model/ FCC model)
Software and Firmware:
RTR-500GSM (CE model/ FCC model) Ver. 1.02 or lower
Modification Details
From RTR-500GSM Firmware (Ver. 1.02) to (Ver. 1.03.02)
- A problem was fixed whereby negative measurements were not displayed correctly in Current Readings Data files (.xml).
- A problem was fixed whereby in the <name><time_zone> tag of Current Readings Data files (.xml) characters other than UTF-8 were output resulting in such Current Readings Data Files (.xml) not being able to be uploaded into the "T&D WebStorage Service".
How to Update
Please follow the update procedure available from the download page.
Download the Latest Update Program
- RTR-500GSM Firmware Update Tool
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Contact Us
For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact our Main Office in Japan: