Support Information

Update Report
March 29, 2011

RTR-500 for Windows(EU) (Ver. 1.20 to 1.21) Update Info

An update program for the software "RTR-500 for Windows(EU)" has been released.

Affected Products and Conditions


RTR-500 for Windows(EU)      Ver. 1.20

Modification Details

From RTR-500 for Windows(EU) (Ver. 1.20) to (Ver. 1.21)

  • A problem was fixed in the RTR-500 Settings Utility, where the file name could not be set from [Settings for Monitoring Current Readings] and [Auto-Download Settings].
  • A problem was fixed in the Temperature / Humidity Graph, in which the certain XML format files (TRZ) could not be opened.
  • Enabled to communicate with the e-mail server where an error occurred when sending e-mail.

How to Update

Please read the "Installing the Software" available from the download page.

Download the Latest Update Program

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.