Support Information

Update Report
March 23, 2011

RTR-500NW/AW Firmware Update Info (Ver. 1.10 to 1.20)

In order to fix the following problems in the RTR-500NW/AW, we have released this update program for the firmware.

Affected Products and Conditions




RTR-500NW/AW      Ver. 1.10 or lower

Modification Details

From RTR-500NW/AW Firmware (Ver. 1.10) to (Ver. 1.20)

  • A problem was fixed whereby adjustment for daylight savings time was not properly made.
There is no effect on already downloaded recorded data.

How to Update

Please follow the update procedure available from the download page.

Download the Latest Update Program

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.