Support Information

Update Report
March 11, 2011

RTR-500DC Firmware Update Info (Ver. 1.0 to 1.1)

In order to fix the following problems in the RTR-500DC, we have released this update program for the firmware.

Affected Products and Conditions




RTR-500DC      Ver. 1.0

Modification Details

From RTR-500DC Firmware (Ver. 1.0) to (Ver. 1.1)

  • An error was corrected that occurred when downloading data via optical communication, whereby if you pressed the <ON/OFF> button to turn off the RTR-500DC, optical communication could not be carried out even after having turned on the power.
  • An error was corrected that occurred when the recorded data stored in the RTR-500DC exceeded 128 data sets and data stored after that could not be selected correctly for graph display.

How to Update

Please follow the update procedure available from the download page.

Download the Latest Update Program

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.