Support Information

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May 21, 2010

Concerning Assigning an SMTP Server in RTR-500GSM

It has been found that when the SMTP server assigned as the recipient for RTR-500GSM transmissions is as listed below, data transmission from the RTR-500GSM cannot be carried out properly.

We are planning to solve this issue with an upgrade version of the RTR-500GSM due for release sometime after October 2010.

If you find it impossible, despite all settings being correct, to connect to an SMTP server other than listed below under "Incompatible SMTP Severs ", please notify us at "Contact Us" below.

Incompatible SMTP Servers

Currently, a proper connection cannot be established with the following SMTP servers:
  • smtpauth.earthlink.net

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.