Support Information

Update Report
December 02, 2008

RTR-5W Software Update Info (Ver. 1.70 to 1.71)

In order to update some functions in our Network-Dedicated Wireless Base Station RTR-5W, we have released update programs for the software.

We ask that our customers using this software download these programs and update as directed.

Affected Products

RTR-5W for Windows (ver.1.70 and below)

New Functions in Ver. 1.71

  • A function was added whereby the standard periodic processes can be temporarily halted.
images
In order to gather warning and other info that is stored at each location, the “RTR-5W for Windows” software periodically caries out communication with each location. If there are a large number of Locations, the amount of time it will take to process these communications will take quite some time. It is however possible to temporarily halt the periodic communications in order to carry out setting changes or other processes.
If one of the versions of either the software "RTR-5W for Windows" or the "RTR-5W Firmware / Script" is different from the other, the product will not function properly. Note that if you are using an earlier version, it is necessary to update the RTR-5W firmware and script to the latest version (Firmware: Ver. 02.00.00 / Script: Ver. 1.70).

How to Update

Follow the instructions as noted below for updating the "RTR-5W for Windows" Software and the "RTR-5W Firmware / Script".
If one of the versions of either the software "RTR-5W for Windows" or the "RTR-5W Firmware / Script" is different from the other, the product will not function properly. When carrying out the update please confirm that the versions of all three parts (software, firmware, script) have been updated to the latest version for each.

Versions after updates should be as follows:
Software "RTR-5W for Windows" should be 1.71
Firmware should be 02.00.00
Script should be 1.70

Download the Latest Update Program

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.