Support Information

Update Report
December 15, 2007

"T&D Recorder for Windows“ Upgraded for Compatibility with Windows Vista

[Information on the site of old english.tandd.com]

T&D Corporation of Nagano, Japan is proud to announce the release of an upgraded version of our exclusive software “T&D Recorder for Windows” for compatibility with Windows Vista.
With this upgrade of our software for Windows Vista, the file to be downloaded now differs depending on the Windows OS that is being used.

For using “T&D Recorder for Windows” with Windows Vista

NOTE

Do not connect a device to your computer until the application has been installed.
  • Normally during the application installation, the USB driver will also be installed automatically through the program. However, once a device has been connected to the computer, an incorrect USB driver may have been installed. In such a case, even if this application is installed, the device will not be recognized properly.
  • If the device cannot be detected and recognized properly even after the application has been installed and the device has been connected to the computer, please reinstall the USB driver from the Device Manager Window. (For details about how to reinstall the USB driver, refer to “If Installation Fails” or “Installing the USB Device Driver” in the user's Manual that comes with your device.)
  • For details about all operations, see the User's Manual of “T&D Recorder for Windows”.

For using “T&D Recorder for Windows” with Windows 98SE / Me / 2000 / XP

NOTE

  • If you wish to install this application into a computer whose operating system (OS) is Windows 98SE or Me, the USB driver will not be installed. Please install the USB driver by following the directions in the user's Manual of “T&D Recorder for Windows".
  • If you wish to install this application into a computer whose operating system (OS) is Windows 2000 or XP, the USB driver will be installed automatically.
  • For details about all operations, see the User's Manual of “T&D Recorder for Windows”.

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.