Support Information

Update Report
July 09, 2007

Report of Software Update for "RTR-5W for Windows (US)"

[Information on the site of old www.tandd.us]

RTR-5W for Windows has been updated.

This update program (from here referred to as "this program”) for “RTR-5W for Windows” corrects known operational problems. We ask that our customers using RTR-5W download this program and update as directed.


The software version will be updated from Ver 1.10 to Ver 1.11

Corrections

RTR-5W for Windows HELP

  • A section of the Help program was corrected.

RTR-5W Network Settings Utility

  • The problem whereby a reception error sometimes occurred when using the “Receive Settings” function was fixed.

Temp/Humid Graph

  • A section of the Menu and Dialog notation was corrected.

Multi-scale Graph

  • The defect was repaired in which pulse data and moisture data were sometimes not displayed.
  • A section of the Menu and Dialog notation was corrected.
  • Made compatible with Windows Vista.

Event Viewer

  • The problem whereby event data was sometimes displayed with an incorrect time was fixed.
  • A defect was repaired wherein the date and time info created in the [File Info] Dialog was incorrectly displayed.
  • A section of the Menu and Dialog notation was corrected.

Installation Procedure

Please follow these procedures to install [RTR-5W for Windows(US) Ver.1.11]
  • Open file [rtr5w_us_111_inst.exe].
  • Follow instructions in Set up Program.
  • [RTR-5W for Windows] will automatically be installed on the Hard Disk.

The newest update program for this application.

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.