Support Information

Bug Report
February 22, 2007

Software Defect found inTR-7W for Windows 1.00(E), 1.01(E)

[Information on the site of old www.tandd.us]

On some systems, when starting Temp/Humidity Graph, the error message “An unsupported operation was attempted.” is displayed, and channel information does not appear under the graph.

image

The above error message will appear exactly twice, immediately after opening the program.
Although this message can eventually be cleared, the Channel List, High, Low and Average data cannot be viewed.

Affected Software

TR-7W for Windows      Ver 1.00(E) - 1.01(E)

To Our Customers

This is a problem with the installer software.
In order to correct this problem, uninstall the existing TR-7W for Windows and then download and install TR-7W for Windows Ver1.02.

Contact Us

For more information, questions or comments about this subject please contact your local distributor. If you are unsure of your local distributor and cannot contact them, please contact the T&D Main Office.