Important Notice about Products

Notice

Error Message at Startup on Windows 8.1

Date Issued: November 18, 2013

After a Windows 8.1 upgrade on a computer with "log-EZ for Windows" installed, it has been reported that when opening the software, the following error message appears and "log-EZ for Windows" cannot be started.

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When you get this message, please uninstall and reinstall the most recent version of "log-EZ for Windows".

How to Reinstall Software

First, uninstall both "log-EZ for Windows" and "Microsoft Chart Controls for Microsoft .NET Framework 3.5" from your computer.

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Next, reinstall the most recent version of "log-EZ for Windows".

We recommend you to install the software where your computer has an Internet connection. For details, see Supplemental Information about the Software Installation.