Important Notice about Products

Defect Found

Report of Firmware Defect in RTR-57U

Date Issued: December 17, 2005

[Comm Error] is displayed on the RTR-57U when attempting to start recording in individual Remote Units via Wireless Communications, and the recording session does not start.

(Note: Starting a recording session via wireless communication by Group works normally.)

Affected Products

RTR-57U(US) Serial No. 8000014-8000015

To our Customers

In order to correct this problem the RTR-57U must be returned to the factory for a firmware update. Please contact your distributor for details about how to update your unit.
We are very sorry for the trouble this may cause our customers.